**DESCRIPTION** You will report directly to the President, overseeing **key foundational functions** of the operations and digital shelf teams. Your expertise in **ecommerce operations and catalog management** will be instrumental in the **downstream success** of our brand management and marketing departments & key to overall client satisfaction. **RESPONSIBILITIES** Drive best-in-class digital shelf performance across retail readiness KPIs within OeP Acosta’s FACTS framework. Integrate & optimize third party catalog support emphasizing efficiencies through automation & offshoring. Develop and mentor digital shelf team of ~15 to improve efficiencies and grow talent on the most challenging digital shelf activities. Drive best-in-class operations performance across availability KPIs within OeP Acosta’s FACTS framework. Build scalable seller central and cost recovery support team to establish OeP Acosta as a leader in the space. Develop and mentor operations team of ~15 to improve efficiencies and grow talent. Interact regularly with the executive team and individual department heads to ensure alignment with company priorities. Execute strategic planning to enhance profitability, productivity, and efficiency. Implement technology solutions to boost efficiency, reporting, and ROI. Support business development through technology, innovation, and operational processes. Develop and execute the strategic vision for shared services, aligning with the agency's mission and objectives. Streamline processes, improve efficiency, and enhance service delivery across shared functions. Ecommerce Catalog Optimization: Leverage experience in managing product catalogs on ecommerce platforms to drive sales and enhance customer experience. Risk Mitigation: Identify and mitigate risks related to shared services operations. Utilize technology solutions effectively to enhance service quality. Lead and mentor a high-performing team of professionals. **QUALIFICATIONS** **Education:** Bachelor's degree in a relevant field (Master's preferred) 10 years of ecommerce experience in leadership roles. 8 years of management/supervisory experience. 3 years in brand and/or ecommerce agency leadership roles. **Minimum Qualifications:** **Leadership** : Manage change, solve problems, and make decisions. Set vision and strategy for operations, digital shelf and other business areas. **Communication Proficiency** : Communicate complex issues clearly and concisely, both written and verbal. **Business Acumen** : Understand the market direction of technology and its impact on the organization. **Presentation Skills** : Develop and deliver clear, dynamic presentations to inform, inspire, or persuade. **Collaboration: W** ork with diverse groups to achieve common goals, fostering synergies across the organization. **Project Management:** Coordinate teams, delegate tasks, resolve conflicts, set goals, and evaluate performance. **Qualifications** **:** Proven track record in **senior leadership roles** within shared services, emphasizing operations excellence and Amazon catalog management. Excellent **communication** , **negotiation** , and stakeholder management skills. Strategic mindset with the ability to **drive change and innovation** . Experience in **process improvement** and **operational optimization** . **Work Environment and Physical Requirements** The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Job may require moderate physical effort including lifting materials and equipment weighing less than 15 pounds. This position involves viewing a computer monitor for more than 30% of the time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **ABOUT US** Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers. Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future. Acosta and its subsidiaries is an Equal Opportunity Employer We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business. _By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions._ **Acosta et Mosaic** sont les **forces motrices** en matière de **ventes et de marketing** derrière les marques les plus reconnues et éprouvées auprès des principaux détaillants aux États-Unis et au Canada. Nous proposons des services flexibles qui maximisent l’efficacité. Acosta possède le talent et la technologie nécessaires pour élaborer des stratégies axées sur les données, la portée et les relations, afin de mettre en œuvre ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur les indicateurs pour les clients et les détaillants. **Acosta et ses filiales** , de bonne foi, estiment que cette fourchette de rémunération affichée est la fourchette précise pour ce poste au moment de cette publication. Acosta pourrait finalement payer plus ou moins que la fourchette affichée en fonction des qualifications des candidats et des lieux. Cette fourchette peut être modifiée à l’avenir. **Acosta et ses filiales** sont des employeurs offrant **l’égalité des chances** . Nous nous engageons à fournir des **aménagements pour les personnes handicapées** . Si vous avez besoin d’un aménagement, nous travaillerons avec vous pour répondre à vos besoins, dans la mesure requise par la loi. Les déclarations ci-dessus ont pour but de décrire la nature générale et le niveau de travail effectué par les personnes affectées à cette classification. Elles ne doivent pas être interprétées comme une liste exhaustive de toutes les responsabilités, tâches et compétences requises du personnel ainsi classé. Mosaic se réserve le droit de modifier tout ou partie des descriptions de poste à sa discrétion afin de répondre aux besoins de l’entreprise, voire de les dépasser. En soumettant votre candidature, vous acceptez et acceptez la **Déclaration de confidentialité d’Acosta et les Conditions d’utilisation** . Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Sales Support **Position Type:** Full time **Business Unit:** Digital Commerce **Salary Range:** $142,400.00 - $185,100.00 **Company:** Acosta Employee Holdco LLC **Req ID:** 1874