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JOB OVERVIEW:
The Reservations and Revenue Manager is responsible for focusing on effective yield management to maximize revenue, maintaining high level of service. The Revenue Management will provide up to the minute information about the marketplace and how the resort should be positioned. If demand picks up, he/she will make recommendations for a pricing increase, a Minimum Length of Stay restriction, or closing off the property all together. Maintains continuous communication with clients, Sales and Marketing, and Reservations team.
REPORTS TO: Vice President of Sales & Marketing
SUPERVISES: Reservations team and Revenue Analyst
WORK ENVIRONMENT:
Reservations Department
KEY RELATIONSHIPS:
Internal: Reservations Manager, Reservations Agents, Front Desk Agents, PBX Operators, Sales and Marketing team, Housekeeping, Engineering, Food and Beverage; All Resort Managers, and Executive Offices.
External: Resort & Resident guests/visitors, the Owners, Corporate Reservations Center personnel, Travel and Tour Company representatives, other resorts.
Essential:
Desirable:
PHYSICAL ABILITIES
Essential:
SECONDARY JOB FUNCTIONS
Full Time
$108k-151k (estimate)
06/27/2024
08/25/2024