Acquired Philadelphia is a full service talent acquisition consultancy partnering with businesses locally and nationally to acquire and retain the right talent. We are on a mission to disrupt the outdated and overpriced Recruiting and Staffing industry.

The Administrative Assistant will play a crucial role in overseeing the day-to-day operations of our client's properties, with a primary focus on tenant satisfaction, maintenance, and administrative duties. This position requires a detail-oriented individual who thrives in a fast-paced environment and enjoys providing excellent customer service. Our client takes pride in maintaining high-quality properties and fostering positive relationships with their tenants.

Responsibilities

• Act as the main point of contact for tenants, addressing inquiries,
• concerns, and requests promptly and professionally.
• Foster positive tenant relationships by ensuring a high standard of customer service and addressing issues in a timely manner.
• Coordinate and schedule routine maintenance tasks and repairs with vendors and maintenance staff.
• Conduct regular property inspections to identify maintenance needs and ensure properties are well-maintained.
• Assist with administrative duties such as record keeping, filing, and responding to emails and phone calls.
• Apply your strong organizational skills to guarantee that operations run smoothly and tasks are completed in a timely manner.
• Maintain accurate and organized records of tenant communication, leases, and property-related documents.
• Work closely with the Director of Property Management to implement and improve property management processes and procedures.
• Assist in special projects and other ad-hoc duties as needed

Qualifications

• Proven experience in an administrative or customer service related role.
• Previous property management or paralegal experience, required
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Detail-oriented with a commitment to providing outstanding customer service.
• Proficient in property management software and Microsoft Office Suite is a plus
• Problem-solving skills and a proactive attitude to address property-related issues.
• "On Call" weekends, responding to maintenance issues on a rotating basis required

Please note that this job description is confidential, and we cannot disclose the name of our client until we complete a candidate phone screen. Acquired Philadelphia is an equal opportunity employer.