Senior Business AnalystIn-Office - Irvine, CAAbout the CompanyAcra Lending – California-based with a national presence, known for first-class lending solutions and the leader in the Non-QM Mortgage Industry. We were the first Non-QM lender in the industry and the only Vertically Integrated company in this space. We provide Non-QM mortgage loans for residential and commercial properties across America. The core of the company is built around “helping our customers”. Being able to provide industry leading programs to meet the needs of our customers is what we do best. Join our innovative and dynamic team at Acra Lending, where we are shaping the future of mortgage lending and servicing. We are seeking a dedicated and detail-oriented Staff Accountant to enhance our accounting operations and ensure financial accuracy. If you are passionate about accounting, thrive in a fast-paced environment, and are eager to contribute to our success while being a part of a collaborative team, then this is the perfect opportunity for you!Job Summary The IT Business Systems Analyst reviews, analyzes, and evaluates user needs and systems experiences to document, design, customize, and advise on building solutions that support overall business strategies and improve quality, efficiency for processes and understanding the use of existing or new systems. The IT Business Systems Analyst acts as a liaison between technical staff and users to maximize the use of and reporting from new and existing systems. Essential Duties and Responsibilities: Follow established procedures as it relates to project management process and SDLC. Act as a subject matter expert on software and processes, including development of new system fields, automation, system macros/validations, and process improvements. Participate in daily stand-ups or other organized meetings and provide informative, proactive, and meaningful updates on current projects. Engage Stakeholders to advise on project clarifications, recommendations, updates, provide and receive input, and relay next steps. Participate in supporting, building, and utilizing data management platforms such as Domo and Boomi. o Act as an Enterprise Data SME, which includes extensive data mapping activities o Work with data development team to maintain and normalize data o SQL query and relational database familiarity and experience a plus Build and analyze technical requirements and design solutions in order to effectively provide solutions for the business in regard to optimizing the user experience in the systems and reporting. Troubleshoot issues quickly and effectively, including support of reporting and application issues. Create/maintain effective system and process documentation. Deliver projects and assignments according to estimated schedules determined during project planning and implementation. Monitor, collect and assemble data from multiple sources to identify trends and provide strategic recommendations and actionable data. Experience Strong analytical skills and ability to draw conclusions based on data.Comfortable working in a fast-paced, dynamic environment on concurrent projects.2-3 years technical project management (Agile/Kanban) experience. SDLC experience a plus.2-3 years experience with mortgage servicing and/or loan origination systems preferred.Familiarity with mixed software environments Cloud-based/SaaS and desktop applications.Advanced knowledge of Excel; formulas, pivots, macros preferred.Knowledge of SQL, Crystal Reports, and/or other database reporting tools is a plus.Experience with MS Office tools to enable documentation, visualization, communication; Word, Excel, PowerPoint, Vision Credentials Required Bachelor’s Degree in Computer Science, Business Systems Administration, or comparable experience a plus. Credentials/Training in mortgage, operational reporting, CRM systems a plus. IT Experience as it pertains to building technical business requirements, analyzing process workflows in and outside of systems, reporting, data analysis, application support, technical project implementation preferred. Language SkillsAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning AbilityAbility to apply common sense understanding to carry out detailed instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Computer Skills Proficient knowledge of Microsoft Office applications with advanced knowledge of Excel (Word, Excel, Outlook, etc). Benefits:401(k)Dental insuranceHealth insuranceHealth savings accountLife insurancePaid sick timePaid time offRetirement planVision insurance