Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: Our vision for the future is clear. We have limitless potential to achieve unprecedented success in the insurance industry. To achieve our opportunity, a best-in-class Regulatory Affairs team must support us. To fuel our growth, we are looking to supplement our team with a new opportunity for a Sr. Regulatory Affairs Associate on its Regulatory Affairs Team who strives to deliver strong customer service (to both internal and external clients) while maximizing efficiencies to meet the company’s goals and objectives. This position will assist the Regulatory Affairs’ team in providing customer service support of varying complexity that requires the use of good judgment, analytical reasoning, robust interpersonal communication, and sound problem-solving skills. Our Associates work out of our Studio Park office in Grand Rapids, MI and can work a hybrid schedule after training is completed. Responsibilities: Maintains confidences and protects operations by maintaining a high degree of confidentiality with all sensitive information and assigned tasks Reviews, audits, and compiles documentation for transfers following all compliance protocols to ensure a timely and seamless integration to Acrisure Cultivates professional relationships with insurance carriers and agency partners by providing consultative services and by influencing positive outcomes to complete appointments and to achieve other carrier-related initiatives Ensures accuracy and tracks written notifications (including notifications to carriers and carrier appointments) provided to outside parties and agencies Retrieves and interprets documentation related to inquires associated with carrier appointments and contracts and provides information in an easy to understand fashion Maintains day-to-day regulatory documents in an organized fashion Provides knowledgeable support to team members in the administration of transfers and new business initiatives based on overall team responsibilities Assists leadership with tasks that may arise from time to time. Requirements: Must possess strong administrative and computing skills, including Microsoft Office, specifically, Word and Excel Must demonstrate excellent time management skills as well as prioritization skills Must have a high level of problem-solving capacity Must be able to work independently and enjoy a high degree of interaction with team members Must be self-motivated and driven; and Must communicate effectively – both in writing and orally. Education/Experience: Bachelor’s degree or the recognized equivalent in education and experience is required Three years professional business office experience is required Customer service representative, account management, project management, or mergers and acquisitions experience is preferred Experience in the insurance industry or a law firm/in-house legal department with comparable exposure desired Benefits & Perks: Competitive Compensation Industry Leading Healthcare Savings and Investments Charitable Giving Programs Offering hybrid work option Opportunities for Growth Parental Leave Generous time away Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh. For more, visit www.Acrisure.com or learn more here. #LI-KB1 Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department. There are amazing opportunities for talented people in every part of our business. We invite you to find your next great opportunity with us. 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