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Job Title : Logistics Customer Service
Duration : 03 months (Possibility of permanent extension)
Location : Morristown, TN
Pay : $18 / hr on w2 basis without benefits.
Work Hours : 8 : 00 AM to 4 : 00 PM (32Hours Per week)
Job Description :
Assurance of order acceptance, complete order processing and delivery to national and international customers (Monitoring of incoming orders and order creation) Coordination of special cargo (including special voyages, sea and air cargo) Daily coordination of delivery dates with customers, production, demand planning and sales Distribution of the available goods by order (incl.
Skills Required :
Knowledge of Microsoft Office, Ability to demonstrate skills using Excel Knowledge of Microsoft Office, SAP or PMRS Excellent customer service and negotiation skills;
Communication, time management, and problem-solving skills.
Experience Required :
First experience with customer relations and order handling in international markets. Knowledge of products, production processes and production planning processes including the material flow in the plant Coordination of special cargo (including special voyages, sea and air cargo) Daily coordination of delivery dates with customers, production, demand planning and sales Distribution of the available goods by order (incl.
bottleneck controlling) creation, verification and dispatch of standardized documents (e.g. order confirmation, backlog overview) Responsible for handling customer portals Customer requests (customer portals) Handling of specific customer requirements Timely and careful handling and clarification of customer requests by e-mail and telephone Improve customer satisfaction and relationship with excellent service Ensuring the exchange of information with warehouses, dispatch departments, production and planning Ensuring daily handling of incoming EDI messages (full) Ensuring a daily transmission of correct ASN's to the customer (full) Complaint management (complaints reports, follow-up of complaints procedures) in cooperation with QS / QM or claim management Documentation and follow up of complaints.
Education Required :
High School Diploma..
Thank you!
Last updated : 2024-06-06
Full Time
Business Services
$39k-49k (estimate)
06/08/2024
06/10/2024
acrocorp.com
LIVONIA, MI
1,000 - 3,000
1982
Private
CHITRA R SHAHANI
$200M - $500M
Business Services
Acro provides engineering, information technology, office support and industrial services.
The job skills required for Logistic specialist include Logistics, Customer Service, Microsoft Office, Planning, Problem Solving, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Logistic specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Logistic specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Logistic specialist positions, which can be used as a reference in future career path planning. As a Logistic specialist, it can be promoted into senior positions as a Logistics Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Logistic specialist. You can explore the career advancement for a Logistic specialist below and select your interested title to get hiring information.