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Job Overview
Title: Service Manager
Department: Property Management
Reports To: Community Manager
Supervises: None
Job Classification: Hourly, Non-Exempt
Job Summary
The Service Manager acts as a team leader for the maintenance staff, delegating, supervising, directing and scheduling the work of the department, which may include Service Technician(s), Groundskeeper(s), Painter(s), and/or Housekeeper(s), depending on the staffing needs of the community. Must also communicate and coordinate with vendors and outside contractors as required. Primary responsibilities include the hands-on maintenance of the community, including overall inspection, repair, and general maintenance of apartments, grounds, common areas, and other interior/exterior areas.
Essential Responsibilities
#API #INDMT
Arlington Properties is an equal opportunity employer.
Qualifications
High school diploma or equivalent is required. A minimum of three years verifiable hands-on maintenance experience in areas such as plumbing, electrical, carpentry, HVAC, etc. is necessary. Supervisory experience is preferred. Excellent communication and interpersonal skills are required. Ability to pass preemployment screenings and possess a valid driver's license.
Machines, Tools and Equipment, Software:
Hand tools normally used in construction, maintenance and landscaping including, but limited to, hedge trimmer, power floor cleaner, carpet shampoo machine, paint sprayer, power drain cleaner, chain saw, key machine, and all chemicals associated with maintenance and landscaping essential job functions. Motorized vehicles.
Physical and Visual Activities
Inside and outside work in all types of weather. Medium to heavy work requiring prolonged or repeated standing, walking, climbing, climbing stairs, climbing ladders, working at heights, stooping, kneeling, crouching and lifting to a maximum of 100 pounds, with frequent lifting and carrying of up to 50 pounds. Good eye/hand coordination is essential. Color perception, the ability to differentiate colors in terms of hue, and the ability to identify a particular color or color combination from memory is required. Must be able to lift and work heavy equipment.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
May be exposed to extremes of heat and cold as well as certain unsafe environments; frequently exposed to risk of electrical shock; occasionally works near moving mechanical parts and electrical equipment; possible exposure to fumes or airborne particles; possible exposure to internal liquids. The noise level in the work environment is usually moderate and occasionally very loud. Must follow all safety requirements carefully.
About Us
Founded in 1969, Arlington Properties is a leading multifamily development, property management and construction firm. Though times change, we are steadfastly committed to operate every day by our motto: Integrity Uncompromised. It is the basis for how we define our company culture and it is as important to us today as it was in 1969.
Arlington is celebrating its 50th year in business and was recently recognized as one of Birmingham's Best Places to Work by the Birmingham Business Journal due to its strong culture and high level of employee engagement and satisfaction.
#API
Full Time
$81k-105k (estimate)
06/28/2024
08/26/2024
The job skills required for SERVICE MANAGER include Scheduling, Integrity, HVAC, etc. Having related job skills and expertise will give you an advantage when applying to be a SERVICE MANAGER. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by SERVICE MANAGER. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for SERVICE MANAGER positions, which can be used as a reference in future career path planning. As a SERVICE MANAGER, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary SERVICE MANAGER. You can explore the career advancement for a SERVICE MANAGER below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
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Responsible for understanding each customer's expectations and delivering services as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.