Description:

Must be willing to Travel

Job Description

Looking for Field Service Engineers to help install their semiconductor equipment and interact with their customers directly to discuss/troubleshoot any issues or escalations that might arise. This could involve safety conversations with customers along with being able to express complex concepts and summaries for maintenance tasks. This will require a heavy amount of attention to detail and a mechanical base knowledge to be able to follow documented procedures and understand the purpose along with documenting the progress.

MUST HAVES

Electro-mechanical troubleshooting experience - through BSEE/ME degree, internships, work experience or hobbies

Knowledge of mechanical blueprints and electrical schematics and how to apply them to equipment and troubleshooting

Ability to travel to Phoenix, AZ for training 6-8 weeks.

NICE TO HAVE:

If someone has previous experience in ALD, CVD, PVD, LTCVD, thin films, deposition – they are very closely related to what they are doing.

DUTIES:

Perform installations, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment.

Have the ability to assist in customer escalations and manage beta-site projects.

Create and maintain a high level of customer delight through advanced customer service skills, implementing fast quality responses to both internal and external customers while maintaining a safety first mentality.

Will be required to develop action plans for problem resolution and be able to present to internal and external customers.

Develop improvements for processes, hardware and software for continuous improvement of equipment / business operations.

Skills:

troubleshooting, field service, schematic, Electrical, Oscilloscope, Cleanroom, Machinery installation, Machinery maintenance, semiconductor, machinery repair, maintenance technician, repair

Top Skills Details:

troubleshooting,field service,schematic

Additional Skills & Qualifications:

• This person needs to have at least 6 months experience working in a cleanroom (Preferably semiconductor but other industries would work. Like aerospace or automotive or consumer electronics)

• Troubleshooting electromechanical equipment. The candidate should rate themselves a 6/10

• Do they have experience working with hand tools (Multimeters, wrenches etc. ) . Someone who has worked on cars or has mechanical or electrical hobbies works well

• Schematics – Must be able to identify components on a schematic

Experience Level:

Expert Level

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.