Responsibilities

• Develop and maintain thorough knowledge of the company and its products, research customer needs, and identify how our solutions can address those needs proactively; represent the company effectively by developing comprehensive knowledge of its capabilities and sales offerings (specifically within QA/RA and or DM/Biometrics).
• Maximize sales performance through strong relationships with clients and awareness of their current and future needs.
• Achieve monthly, and annual sales and activity quotas.
• Generate leads and grow existing relationships by maintaining accurate customer information and building professional relationships for new and repeat customers.
• Make cold calls or perform warm outreach, using outside-the-box thinking to develop new and unique sales tactics.
• Adjust sales techniques according to interactions and results in the field.
• Conduct incisive and insightful research of markets and competitors, as required.
• Work with BDMs, SAMs, and Delivery Operations to develop account and or market specific outreach programs, as required.
• Utilize Salesforce tools to ensure a standardized process throughout all sales process stages.

Qualifications

• At a minimum, completion of an undergraduate degree is required. Advance degree is an asset.
• 5 year of related job experience is required for this position
• Strong knowledge of Functional Service Provider (FSP), clinical trials management, Contract Research Organization (CRO) and clinical quality assurance is required.
• Experience within the pharmaceutical and medical device industry and knowledge of FDA requirements is an asset. Knowledge of additional regulatory bodies is a very strong asset.
• Strong computer skills in appropriate software applications and related systems required.
• Must have strong written and oral communication skills and Experience mentoring/coaching and providing training is preferred.
• Must have the ability to collaborate with all levels of management in a cross-functional team environment is required.
• Ability to travel to support customer commercial meetings is a must (up to 60%); for domestic, trans-border and international