Job Summary

· Road service technician servicing gas, steam, electric and electronic commercial food service equipment at customer locations.

· Servicing any equipment used in the preparation of food in commercial establishments such as ranges, dishwashers, steamers, microwave ovens, fryers, conveyor ovens, coffee makers, and toasters.

· Service is performed in any commercial kitchen such as those found in schools, restaurants, colleges, and nursing homes.

Job Qualifications

· Must work well with various hand tools.

· Have basic understanding of electrical concepts, basic trouble shooting skills and mechanical aptitude.

· Excellent communication skills conveying confidence and understanding to our customers of the service we provide.

General Accountabilities

· Talk to customers or refer to work orders in order to establish the nature of appliance malfunctions.

· Observe equipment in operation and perform adequate troubleshooting measures through but not limited to various test equipment such as VOM, amp probe, pyrometer or manometer, etc.

· Refer to schematic drawings, product manuals, and troubleshooting guides in order to diagnose and repair problems.

· Replace worn and defective parts such as switches, circuit boards, thermostats, gas valves, burners or defective wiring.

· Reassemble units after repairs are made, making adjustments and cleaning and lubricating parts as needed.

· Record maintenance and repair work performed on equipment.

· Maintain stocks of parts used in on-site installation, maintenance, and repair of appliances.

· Observe and test operation of appliances following installation, and make any initial installation adjustments that are necessary.

· Instruct customers regarding operation and care of appliances, and provide information such as emergency service numbers.

· Handle invoicing of COD customers.

· On call approximately every 5th or 6th weekend.

· * The company reserves the right to add or change duties at any time.

Skills

· Troubleshooting

· Critical Thinking

· Operation Monitoring

· Equipment Selection

· Judgment and Decision Making

· Complex Problem Solving

· Time Management

Tools

· Technicians must have their own general hand tools including but not limited to screw drivers, socket sets, wrenches, and hammers.

· Driver’s license.

Benefits

· Vacation time, sick time, and holiday pay

· Health

· 401K

· Company vehicle

· Company cell phone and Tablet

Salary

· Service Tech Trainee beginning salary $18-$25

· Experienced Tech salary $25-$35

· Overtime available.