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ActioNet has an opportunity for a Help Desk Team Leadrequiring a TOP SECRET clearance in the Washington, D.C. metro area. On-site in Rosslyn, VAYou will play a multifaceted role and be responsible for all desk side Support, providing all necessary personnel to fully and completely administer the hardware and software supplied to end users.You will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incident, service requests, and end-user support. The right candidate works well with a team, always exhibits excellent customer service skills, and is self-motivated, seeking ways to improve the environment.
Duties and Responsibilities:
Basic Qualifications (required):
ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 25 years of stellar past performance, ActioNet is the premier Trusted Innogrator!
Core Capabilities:
Why ActioNet?
At ActioNet, our Passion for Quality is at the heart of everything we do:
ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.
What's in It For You?
As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?
ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:
Full Time
IT Outsourcing & Consulting
$102k-130k (estimate)
06/23/2024
08/22/2024
actionet.com
VIENNA, VA
1,000 - 3,000
1998
Private
ASHLEY W CHEN
$200M - $500M
IT Outsourcing & Consulting
ActioNet is an Information Technology services firm specializing in cloud based solutions,cyber security and agile software.