What are the responsibilities and job description for the Desktop Support Manager position at Active Staffing Services?
Job Description
Job Description
Position Summary :
We are seeking a skilled and service-oriented IT / Desktop Support Manager to join our team and collaborate with our existing IT Manager in providing comprehensive IT solutions across the organization. This position is crucial in supporting employee technology needs, including email, hardware, software, and specialized systems such as warehouse scanners and related software. Expertise in Microsoft Business Central and SQL is required, and familiarity with programming in C# and Python is preferred. The ideal candidate will have at least 5 years of IT experience and a proven ability to manage technical challenges in a fast-paced environment.
Key Responsibilities :
IT Operations and Employee Support
- Provide hands-on support for employee email systems, desktop computers, laptops, and mobile devices.
- Manage and resolve employee technology issues in a timely and efficient manner.
- Oversee and maintain the functionality of office and warehouse hardware, including printers, scanners, and specialized equipment.
Warehouse Technology Support
Business Central Management
Database and System Administration
Programming and Automation
Collaboration and Leadership
Required Skills and Qualifications :
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proficiency in Microsoft Business Central, including implementation, configuration, and troubleshooting.
Excellent troubleshooting and problem-solving skills.
Preferred Experience :
About Universal Air Conditioner (UAC) :
Universal Air Conditioner (“UAC”) is a leading supplier in the $5B automotive air conditioning (A / C) and HVAC replacement parts market. Our products, essential for non-discretionary vehicle repairs, are compatible with hybrid, electric, and internal combustion engines. Known for high-quality products, competitive pricing, and rapid turnaround times, UAC’s extensive portfolio includes over 36,000 SKUs, supporting nearly every make, model, and year of vehicles sold in North, Central, South America, and the Caribbean over the past 50 years.
What We Offer :
Company Description
Active Staffing - We are a family-owned business that’s been connecting talent and opportunity for more than 70 years.
Company Description
Active Staffing - We are a family-owned business that’s been connecting talent and opportunity for more than 70 years.
