67 Field Service Representative Jobs in Englewood, CO
ADACEL is Hiring a Field Service Representative Near Englewood, CO
Job Details
Description
Duties and Responsibilities:
- Troubleshoot and maintain TSS hardware components
- Fault isolate/replace displays/monitors, and computer equipment/peripherals, e.g., hard drives, video cards, desktops/laptops, printers, etc. as necessary
- Troubleshoot, isolate, and resolve software problems
- Perform step-by-step procedures for acquiring and installing software upgrades and patches
- Evaluate local conditions and make proper decisions in conjunction with the Contractor’s TSSC
- Load operating systems and applications as required
- Update existing software and site data as required
- Perform start-up and shut-down procedures
- Perform system back-up procedures
- Train FAA personnel on TSS maintenance and operation
- Operate TSS for proficiency, recurrent. and qualification training
- Brief FAA and Contractor management on simulator performance and utilization
- Develop and maintain site simulator utilization reports reflecting frequency and type of training done
- Backup and manage scenario data
- Act as a Pseudo Pilot when needed (the TSS Pseudo Pilot simulates aircraft movement at an airport and engages/communicates with an ATCT controller as a pilot.)
- Tower Simulation Scenario development:
- Determine step-by-step procedures for building scenarios
- Incorporate the training objectives into the development of the training scenarios
- Create scenarios at the request of the FAA with minimal assistance
- Train personnel identified by the FAA to create and maintain scenarios.
Qualifications
Qualifications:
Required:
- Knowledge of computer hardware and operating system software similar to, or more complex than the TSS
- Minimum of four (4) years of FAA or US Military ATC experience, or a minimum of four (4) years of combined FAA and US Military ATC experience, or a degree in Air Traffic Control or Air Traffic Management from the Air Traffic – Collegiate Training Initiative (AT-CTI). List of approved AT-CTI colleges and universities can be found at: https://www.faa.gov/jobs/students/schools/
Skills/Abilities/Certifications:
- Certification Requirements
- As required for Remote Pilot Operators
Other:
- Clearance Level Must Be Able to Obtain: Public Trust
- Potential for Teleworking: No
- Travel: As Required
Job Summary
Other
IT Outsourcing & Consulting
$94k-123k (estimate)
08/26/2024
02/12/2025
adacel.com
ORLANDO, FL
50 - 100
1987
GARY PEARSON
$10M - $50M
IT Outsourcing & Consulting
Related Companies
About ADACEL
Welcome to Adacel - the world leader in air traffic management and air traffic control simulation and training solutions. Adacel is the company of choice for Air Navigation Service Providers (ANSPs) worldwide with oceanic, en route, approach and tower airspace environments. More than 21% of the worlds airspace is controlled with Adacels Aurora air traffic management technology. Adacels ATC solution incorporates MaxSim an industry-leading air traffic control simulator used for controller training by civil and military authorities including ANSPs, universities, airport authorities, defense & se...curity organizations.
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The job skills required for Field Service Representative include Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Representative. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Field Service Representative job description and responsibilities
A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.
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Client service representatives manage client relationships and provide customer support.
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Prepare and maintain service related documentations.
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Filed service representatives take customer questions, complaints, comments, and concerns.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Service Representative jobs
Always provide an outstanding field service support to customers.
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Review field services done with the customer before leaving to ensure 100% resolution.
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Take the time to attend to customer service, customer support, and customer experience trainings whenever available.
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As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.
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Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.
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Step 3: View the best colleges and universities for Field Service Representative.
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