1 BA -Senior Business Analyst (Operations Product Team) Job in Elmhurst, IL
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BA -Senior Business Analyst (Operations Product Team)
$100k-121k (estimate)
Contractor | Business Services
3 Weeks Ago
Addison Group is Hiring a BA -Senior Business Analyst (Operations Product Team) Near Elmhurst, IL
Job DescriptionThe Senior Business Analyst, Operations Product Team will be responsible for engaging with operations stakeholders & supporting groups to proactively identify opportunities, gather requirements, evaluate business cases, prioritize backlog, manage delivery using agile methodologies, etc. This individual will be the key subject matter expert of operations related process handoffs, data mapping, work flows, applications & tools, etc.
- Responsibilities:
- Engage with operations including central services, procurement teams, etc. in evaluating repair management process & application improvement opportunities
- Coordinate with operations team key stakeholders to oversee continued transformation of operations processes
- Partner with key stakeholders in operations & corporate functions to proactively identify process improvement opportunities that drive business value and help meet strategic goals
- Engage with other product teams, product support (application development & infrastructure) teams, 3rd party vendors / SaaS providers in developing functionalities to cater to business requirements
- Work with Product manager, Operations Product, key operations stakeholder and other SMEs to develop a roadmap, develop business cases, assess value & impacts, identify key metrics, etc.
- Participate in solution development, proof of concepts & pilots as needed in order to validate options
- Analyze and document business requirements for enhancements or projects requested by stakeholders that require changes to operations related applications, software, integrations, etc.
- Synthesize business requirements into user stories for other product and product support teams
- Participate in scrum processes to help groom backlog, prioritize changes and ensure sprints are executed as planned
- Manage testing including developing test cases, executing functional testing, coordinating UAT, etc.
- Analyze and compare datasets or system data, looking for trends, issues, solutions, or areas for improvement
- Own the resolution of operations related application issues
- Work with IT PMO / scrum master to oversee sprints and manage delivery
- Participate in project management activities, coordinating efforts between internal business partners and IT; this may also include clear communication of status updates, timing of deliverables, budget adherence, etc. to leaders, team members, stakeholders, etc.
- Provide assistance to peers, developers, and IT support team by reviewing issues reported from end users, determining and reconciling discrepancies, solving for root cause of errors, and helping to establish procedures to correct them
- Prepare ad-hoc analysis and reports as needed
- Other duties as assigned
- Qualifications:
- 7 years of experience in retail, CPG, manufacturing industry or similar
- 5 years of experience as business analyst or continuous improvement analyst or similar preferred
- 3 years of experience in ERP (SAP, Oracle, or similar) functional / product support
- 3 years of experience in Product Management
- Experience in automotive repair industry is a plus
- Experience in running projects using agile methodology is preferred
- Knowledge of product management concepts & processes is a plus
- Customer relationship focused, process driven, metric focused, results oriented, organized, self-directed
- Ability to influence and build relationships
- Strong communication and presentation skills
- Must be flexible to travel within US & Canada, if needed
Job Summary
JOB TYPE
Contractor
INDUSTRY
Business Services
SALARY
$100k-121k (estimate)
POST DATE
05/31/2024
EXPIRATION DATE
07/25/2024
WEBSITE
addison.com
HEADQUARTERS
NEW YORK, NY
SIZE
100 - 200
FOUNDED
1962
TYPE
Private
CEO
ROGER BYROM
REVENUE
$10M - $50M
INDUSTRY
Business Services
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