40 ServiceNow Architect Jobs in Alpharetta, GA
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ServiceNow Architect
$125k-155k (estimate)
Full Time | Business Services
7 Days Ago
ADDSOURCE is Hiring a ServiceNow Architect Near Alpharetta, GA
Position: ServiceNow Architect Location: Alpharetta, GA 30005Job DescriptionThe ServiceNow Architect plays a critical role in the design, implementation, and optimization of ServiceNow solutions within the organization. This position requires a deep understanding of the ServiceNow platform, IT service management processes, and business requirements to architect solutions that drive efficiency, automation, and innovation.
ResponsibilitiesSolution Architecture:
ResponsibilitiesSolution Architecture:
- Design end-to-end solutions on the ServiceNow platform to meet business requirements and objectives.
- Develop technical specifications, architecture diagrams, and solution designs for ServiceNow implementations.
- Define and enforce architectural standards, best practices, and governance policies within the ServiceNow environment.
- Configure and customize the ServiceNow platform to meet specific business needs and workflows.
- Develop ServiceNow components such as workflows, forms, UI policies, business rules, and integrations.
- Implement and maintain ServiceNow modules including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM).
- Integrate ServiceNow with other enterprise systems and applications using APIs, web services, and middleware.
- Design and implement automated workflows and processes to streamline service delivery and improve operational efficiency.
- Leverage ServiceNow Orchestration and Automation capabilities to automate repetitive tasks and activities.
- Provide technical leadership and guidance to project teams and stakeholders throughout the ServiceNow implementation lifecycle.
- Collaborate with business stakeholders to understand requirements and translate them into technical solutions.
- Mentor junior team members and share best practices for ServiceNow development and architecture.
- Identify opportunities to optimize performance, scalability, and reliability of ServiceNow solutions.
- Conduct performance tuning, load testing, and capacity planning to ensure optimal performance under varying workloads.
- Implement best practices for ServiceNow instance management, including instance cloning, patching, and upgrades.
- Document technical designs, configurations, and implementation details for ServiceNow solutions.
- Create and maintain technical documentation, including architecture diagrams, deployment guides, and standard operating procedures.
- Facilitate knowledge sharing sessions and training workshops to empower end-users and technical staff with ServiceNow expertise.
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
- ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Implementation Specialist (CIS) certifications preferred.
- Proven experience in architecting and implementing ServiceNow solutions in enterprise environments.
- In-depth knowledge of ServiceNow platform capabilities, including ITSM, ITOM, ITBM, Service Portal, and ServiceNow IntegrationHub.
- Strong understanding of IT service management processes, ITIL framework, and industry best practices.
- Proficiency in JavaScript, XML, HTML, CSS, and other web technologies used in ServiceNow development.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
- ServiceNow Certified Application Developer (CAD) certification.
- Experience with ServiceNow Performance Analytics and Reporting capabilities.
- Knowledge of ServiceNow Service Graph and CMDB data modeling.
- Familiarity with Agile development methodologies and DevOps practices.
- Experience with ServiceNow platform upgrades, patching, and migration strategies.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$125k-155k (estimate)
POST DATE
06/22/2024
EXPIRATION DATE
12/17/2024
WEBSITE
addsource.com
HEADQUARTERS
Portland, OR
SIZE
<25
INDUSTRY
Business Services
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