Be part of a winning team. Mac-Tech is seeking qualified service technicians to join our growing first-class service department.

Applicants should have experience diagnosing and repairing electrical, mechanical, hydraulic, and pneumatic faults on press brake machines. You will be responsible for providing first-class technical service, support, and installation services for our line of Press Brake machines. Strong computer knowledge and familiarity with service management software are a plus.

Responsibilities:

• New product installations; including start-up, functional testing, and operator training
• Observe equipment to accurately diagnose the malfunction and determine the need for adjustment or repair
• Use electronic test equipment and/or mechanical measurement equipment to aid in timely and accurate diagnosis
• Repair/Replace pneumatic components, electrical switches, and small motor controls. Replace fuses and lighting equipment
• Troubleshoot and repair utilizing electrical schematics, parts lists, and mechanical drawings
• Perform preventative maintenance on equipment
• Provide exceptional customer service while at customer locations
• Log service activity in Service Management System along with expense and time tracking weekly
• Support sales as necessary on product demonstrations
• Communicate with the Service Manager to ensure customer expectations are met.

Requirements:

• Previous industrial machine tool equipment experience troubleshooting, and repair of electrical, mechanical, hydraulic, and pneumatic principles associated with machine tools.
• 5 years of experience
• Knowledge of electrical circuits and electronics, experience with Cybelec or delem controls preferred
• Experience using multimeters, oscilloscopes, and CAD/CAM experience a plus
• Have knowledge of pneumatic systems, schematics, and components
• Technical training or a certificate in the related field is a plus
• Must have the ability to handle diversified work assignments with independent thinking
• Strong customer service skills
• Valid driver’s license in good standing
• Monday-Friday, occasional overtime, and some overnight travel
• Technical School coursework in skilled trades preferred

Benefits

• Dispatched from your home
• Competitive salary, plus overtime, $7,500 sign-on bonus, and competitive benefits package
• In-depth training
• Support from the machine manufacturer
• Company provided service vehicle, laptop, and cell phone
• Opportunities to hone your skills. Extensive on-the-job training and full-paid manufacturer training

Why Mac-Tech

Our philosophy has remained consistent over the last 37 years: We maintain a relentless obsession to serve our customers. Mac-Tech was founded in 1984 to service and support metal fabrication equipment. We’ve been in business for over 37 years and are well-positioned to service and support our customer base throughout North America. At Mac-Tech, we strive to develop long-term partnerships with our customers and leave a positive lasting impression every time.