The Patient Access Specialist is responsible for performing the appropriate processes to answer manufacturer customer services lines, handling prior authorizations, refer patients to copay assistance programs and perform the free drug eligibility, enrollment and coordination for manufacturer Patient Assistance Programs (PAP) in accordance with company policies and procedures. Shift is Monday - Friday 8-5. Hybrid position. Possible Temp to Hire. Patient Access Skills Required:

• Highly motivated and committed to excellence with a positive attitude
• Excellent organizational skills, ability to prioritize and work under pressure
• Conscientious and detail oriented
• Flexible, adaptable, conscientious and detail oriented
• Entrepreneurial approach to bring new ideas to our service and solutions

Qualifications/Requirements:

• Must have at least 1 years of experience working and understanding Insurance Verification/Benefits
• Associates degree or higher preferred
• Proficiency in Microsoft Applications
• Excellent Customer Service Skills
• Ability to effectively work with people

salary: $18 - $19.39 per hour
shift: First
work hours: 8 AM - 5 PM
education: Associate
Responsibilities

• Enter all communication and documentation in the Biologics MIS
• Utilize all available resources to secure copay assistance funding for patients in need of financial assistance, and communicate available resources to providers and patients
• Communicate with providers regarding patient updates and document in the Biologics MIS
• Utilize clinical notes provided by providers to initiate prior authorizations via online portal, phone, or fax
• Review and assist patients in completing their applications for assistance. Follow-up as needed with the patient, provider and third party to ensure application completeness
• Follow-up on applications for assistance with third party entities until an assistance determination decision is made (copay or free good support)
• Manage inbound calls on the manufacturer customer service lines from patients, clients, physicians, practitioners and clinics regarding inquiries about services provided, financial support programs and applications
• Coordinate with the benefits investigation team to initiate the pharmacy dispensing workflow
  when the assistance outcome has been determined
• Triage prescriptions to preferred pharmacies or hub providers when Biologics in unable to serve
  the patient and ensure pharmacy or hub receipt
• Other related duties as assigned by Supervisor

Skills

Manager

Insurance Verification

Microsoft Office

Patient Support

Verbal Communication

Patient Financial Services

Qualifications

Years of experience: 1 year

Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.