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** Retail Store Manager adidas-South Coast Plaza 6560, Costa Mesa, CA**
**Purpose:**
Drive stores profitability by:
Meeting or exceeding store sales and profit targets
Managing all resources within the store to provide customers with a leading shopping experience
Driving the proper execution of established policies, procedures, initiatives, and directives
**Key Accountabilities:**
YOU LEAD, COACH AND DEVELOP
Lead the recruitment, on-boarding, training, and development efforts in the store through partnership with HR, Talent Acquisition and Retail Training
Coach, motivate and inspire Assistant Store Managers to accomplish store goals and maximize their individual performance
Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance
Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Stores Career Ladder
Complete all Store Manager training programs and effectively apply the learning on the job
Seek coaching and learning opportunities to continually improve your performance
Deliver best practice implementation to drive the collective performance of all district stores
Ensure compliance to established HR policies and procedures
YOU LEAD A SERVICE CULTURE
Drive a service and selling culture in the store through leadership of adidas Group service model
Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
Ensure there is always a leader on duty on the sales floor, focusing team members on the consumer and on selling when you are not able to assume the responsibility yourself
Schedule and zone employees to allow service of consumers and driving sales to be prioritized above all else
Spend focused time on the sales floor to determine service improvement opportunities and to coach the Assistant Store Managers
Analyze Net Promotor Score results and communicate them to their store team to drive continuous service improvement
Optimize the consumer experience through leading digital initiatives including ship-from-store, click and collect and all programs through our Store Associate Mobile device.
YOU LEAD STORE OPERATIONS
Lead all store operations in a systematic and efficient manner, as per established adidas Retail Operating Rhythms
Ensure adidas Retail Management Standards compliance with established policies, procedures, initiatives, and directives
Ensure merchandise deliveries are processed on the same day they arrive, and the stores entire product offer is made immediately available and easily accessible to customers on a consistent basis
Ensure cash wrap transactions are processed quickly and accurately
Lead change management process initiatives as relevant
Assess and make recommendations to the District Manager to improve the commercial viability and availability of products for the store
Lead and implement all applicable loss prevention policies and procedures as well as health and safety risks
YOU LEAD BRAND AND PRODUCT EXPERTISE
Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
Demonstrate a passion for sport, culture, and community, encouraging Store Leaders to lead this through their people at all times
Ensure all established Retail Experience, Visual Excellence and In-Store Communication standards are consistently implemented and maintained according to established standards and directives
Partner with District Manager and Retail Training in leadership of the effective and timely delivery of Foundational, Seasonal Brand product training materials and all learning programs in the store
YOU LEAD STORE PROFITABILITY
Take full ownership of the store and its commercial success
Analyze relevant data to probe and challenge the status quo with District Manager
Drive continuous improvement to increase their stores sales, productivity and profitability
Ensure the legal and financial integrity of the store
Maintain a safe and productive shopping and working environment
**Knowledge, Capabilities and Experience:**
Must possess and consistently exhibit the competencies relative to the position.
Excellent Skills in operating personal computers, POS systems, and various software packages including MS office
Knowledge and understanding of profit and loss statement and store KPIs to make commercial decisions based on sound financial judgment.
Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong independent decisions.
Demonstrates an inspirational attitude that contributes to a positive team environment.
Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
Well-developed ability to speak, read, comprehend, and write English
Ability to maintain reliable and consistent attendance and punctuality.
Ability and willingness to travel by car and air domestically.
**Physical Requirements:**
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
Ability to work for long periods of time, typically 10-12 hours per day during peak seasonal periods.
**Qualifications:**
Must be 18 years or older
4-year college or university degree in business, retail management, or related field or equivalent combination of education and experience
Minimum 18 months experience working in a sports/fashion customer & commercial focused retail environment with a minimum 12 months of Store Management experience.
adidas requires all US based employees to report COVID-19 vaccination status. Proof of vaccination is required in New York City and Puerto Rico. adidas is an equal opportunity employer and will consider requests for accommodation in accordance with all relevant state laws
adidas participates in E-Verify. For more information, click here.
https://www.uscis.gov/e-verify
At adidas we have a winning culture. But to win, physical power is not enough. Just like athletes our employees need mental strength in their game. We foster the athletes mindset through a set of behaviors that we want to enable and develop in our people and that are at the core of our unique company culture the 3Cs: CONFIDENCE, COLLABORATION and CREATIVITY.
* **CONFIDENCE** allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we dont have all the answers. But we are willing to take risks, we try new things. And if we fail, then this is part of our learning it helps us improve.
* **COLLABORATION**. Every elite athlete relies on partners: coaches, teammates, and nutritionists. We, too, know that we are stronger together. Winning as one team takes open and candid dialogue, inclusiveness and trust in each others abilities and talents.
* Being the best sports company in the world takes **CREATIVITY**. No great athlete succeeds by copying their predecessors training plans and strategies. We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.
adidas celebrates diversity, supports inclusive
Full Time
$71k-110k (estimate)
06/30/2024
07/16/2024