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About Us :
AdNet / AccountNet, Inc. is an 8(a), WOSB, LGBTE and WBE owned management consulting firm founded in 1990. We blend the best in people with the ongoing demands of the workplace by providing high quality staffing and executive search services.
Job Name : Bilingual Customer Service Representative (Remote)
Commercial Energy Customer Care Representative
Job Description :
As a Customer Service Representative our successful team members perform in a variety of exciting areas geared to deliver an exceptional customer experience within the commercial energy business in MS.
Our work includes detailed reviews of energy incentive applications for eligibility, finalization of energy applications and resultant payments, inbound and outbound support for applicants and program participants via phone and online chat, and other types of back-office processing support for our utility clients and their customers.
The daily work for this position requires a strong ability to focus on incoming and repetitive data, while maintaining careful attention to detail.
We provide the best-in-class customer and client support through our specialized energy efficiency team by leveraging state of the art call center technology, online web chat, and efficient business processes within a paperless environment.
Our team members are highly trained, customer-oriented professionals who are eager to continue learning and building their expertise within the unique area of energy efficiency customer support.
What you will be doing :
What we need you to have (minimum qualifications) :
What we would like you to have :
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views.
The more inclusive we are, the better our work will be. Creating a culture of Equality isn't just the right thing to do, it's also the smart thing.
talroo
Last updated : 2024-08-17
Full Time
Business Services
$36k-45k (estimate)
08/18/2024
11/17/2024
adnetp3.com
BALTIMORE, MD
<25
1990
ELIZABETH D CERULO
<$5M
Business Services
The job skills required for Customer service representative include Customer Service, Call Center, Communication Skills, Customer Care, Data Entry, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.