Operational Support TRVJP5615

6 Month Contract

Hybrid in St. Paul, MN

This role is more operational than technical and will be a hybrid work arrangement in St. Paul, MN.

It is an operational support role, assisting customers with how to questions and monitoring some interfaces. They will also be helping with some buying and invoicing operational support, like purchase orders, receipts, invoices, etc

Job responsibilities include but not limited to :

• Level 1 support for Managers, Contractors, HR for Fieldglass issues via support distribution list
• Day-to-day communication, coordination with end-users including managers
• Resolve worker access issues
• Review daily integration errors and fix worker records when needed
• Monitor and resolve data quality issues
• Contractor to FTE conversions
• Trigger resp code updates
• OCR submission for new respcode / location code combinations
• Support of Supplier Diversity program
• Monitor of contract interface and resolve issues as necessary.

Last updated : 2024-06-25