Position Overview

As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT’s 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services.

Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT’s residential customers.

A day in the life of a Smart Home Consultant looks like this :

• Build relationships between new customers and the ADT brand and product portfolio
• Complete in-home consultation and assessment
• Perform installation and activation of equipment including home security camera, security hardware, and IoT and smart home devices
• Complete customer onboarding and education of key products and services

Training Program :

ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant.

Job Requirements

• High School diploma or the equivalent
• Valid driver's license

When you commit to ADT we commit to you. Our employees receive a comprehensive, full benefits package that includes :

• Comprehensive paid training program
• Full benefits on the 1st of the month after 31 days of employment Health Medical & Prescription, Dental, Vision, Health Savings & Flex Spending Future 401(k) with employer matching Life Paid vacation time
• Company vehicle provided
• Tuition reimbursement
• Employee Referral bonuses when you refer a friend or family members

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills.

ADT strives to ensure every employee and applicant feels valued. Visit us at / diversity to learn more.

Last updated : 2024-06-21