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JOB SUMMARY
The Branch Sales Manager (BSM) is a performance-based position as measured by the branch results. The BSM is responsible for the effective operation and continued growth of their Branch with direction from the DDO. This position ensures that each team member within the branch is trained in all procedures, policies, products, and programs. Must have a passion for sales, marketing, and training.
The BSM will increase overall performance, productivity, and profitability of branch. The BSM will also promote employee engagement, teamwork and job satisfaction through continued coaching and development.
JOB RESPONSIBILITIES
The BSM is responsible to successfully perform the below job responsibilities within their branch.
Operations: Communicate the Company’s vision and strategies to all team members. Establish and communicate division goals and objectives.
Marketing: Conduct and train competitive market analysis and develop strategies to increase total market share and active customer accounts. Work with DDO, Field Marketing Manager, and Corporate Marketing to maintain on-going marketing campaigns for the branch.
Leadership: Recognize, train, and develop skills and abilities of the branch team members in order to achieve objectives and provide effective leadership. Responsible for growth and development as well as recruiting, coaching, evaluating branch team.
Relationship Building /Customer Experience: Build strong relationships with current and prospective customers, in person, in the market and over the phone. Monitor and measure customer satisfaction. Take the lead on case management for delinquent accounts.
Compliance: Work with DDO to ensure that all federal, state, and local laws are followed including company best practices and policies. Collaborate with Operational Quality Specialists to observe and detect potential risks for non-compliance.
Training: Provide training and guidance in all aspects of operations, marketing and customer experience.
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JOB AUTHORITY
Supervision Exercised: Consumer Lending Sales Specialists and Center Manager in Training.
Level of Supervision Received: General
Responsibility / Authority
(A) Relationships: Relate to all level of employees
(B) Equipment: Computer, phone, printer, and fax
Money: Cash handling
JOB REQUIREMENTS
Equivalent Education Level Required: High School Diploma or equivalent required; some college preferred.
Experience Required: Two years of prior management experience preferred. Applicants must also have a working knowledge of P&L, sales, collections, and cost controlling measures. Equivalent operational and/or leadership experience may be considered in lieu of requirements.
Knowledge Required: Management experience with exemplary results solving customer and operational issues, as well as successful P&L management. 2 years of leadership experience, including sales leadership. Ability to coach and develop others. Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products. Ability to develop and maintain business relationships at all levels of the organization, both internally and externally. Strong working knowledge of Microsoft Word and Excel is required.
Physical Requirements: Standing/sitting for long periods of time; walking, including extended distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; ability to travel to be physically present at and to complete the physical requirements; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals.
Travel: As needed.
Attire: Business Casual or Advance America logo apparel (as required by company standards).
Advance America reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is NOT an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
License/Certification:
Ability to Relocate:
Work Location: In person
Full Time
Banking
$59k-84k (estimate)
06/24/2024
06/25/2024
ceoamericanrentalcenters.com
Crawfordsville, IN
<25
Banking
The job skills required for Branch Sales Manager (Store Manager) include Leadership, Coaching, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Branch Sales Manager (Store Manager). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Branch Sales Manager (Store Manager). Select any job title you are interested in and start to search job requirements.
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Career tips from people on Branch Sales Manager jobs
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