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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
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Full Time
Retail
$60k-74k (estimate)
02/10/2023
11/06/2024
shop.advanceautoparts.com
DELRAY BEACH, FL
>50,000
1932
Public
DAVE WILLINS
$10B - $50B
Retail
Advance Auto Parts is a retailer of automotive replacement parts and accessories in the United States
The job skills required for Retail Parts Pro include Customer Service, Communicates Effectively, Product Knowledge, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Parts Pro. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Parts Pro. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail Parts Pro positions, which can be used as a reference in future career path planning. As a Retail Parts Pro, it can be promoted into senior positions as a Forecast Planning Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Parts Pro. You can explore the career advancement for a Retail Parts Pro below and select your interested title to get hiring information.
If you are interested in becoming a Retail Parts Pro, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Parts Pro for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Parts Pro job description and responsibilities
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Retailers also deal with customers on a regular basis.
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Resolve complaints professionally, ensuring that customers feel satisfied and don't take their business elsewhere.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Parts Pro jobs
Suggestions and feedback from retailers, combined with the skills of a top quality development team, make Retail Pro a highly effective retail system.
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Retail Parts Pro don’t sell small quantities of goods like retailers.
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Retail Parts Pro require specific skills to perform their duties and responsibilities effectively.
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Show appreciation for the client.
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Step 3: View the best colleges and universities for Retail Parts Pro.