Description

 Are you ready to Be Part of Something BIGGER! 

Advanced Air Home Services- Edgewater, FL is looking for a dynamic Office Manager to join a thriving business that believes in work life balance and cares about YOU! 
Job Responsibilities:

• Trains and monitors Customer Service Specialists, their performance and activities to meet/exceed booking rates and inbound/outbound phone call activity (ACD) service levels. 
• Team Leadership: 
• Supervise, train and mentor the accounts receivable specialist team. 
• Assign tasks, set performance goals, and conduct regular review of work product. 
• Invoice Processing: 
• Monitor invoicing performance of the AR team, ensuring accurate and timely invoicing according to company best practices. 
• Assist team members with resolving systemic challenges or complicated invoicing matters 
• Collections management: 
• Monitor overdue accounts and implement collections strategies. 
• Collaborate with branch management, sales staff, and back-office personnel to resolve disputes. 
• Account Reconciliation: 
• Collaborate with staff accountants and Controller to ensure AR subledgers are reconciled to general ledger.
• Investigate and resolve issues related to payment application, adjustments, and errors. 
• Process improvement and relationship management: 
• Identify opportunities to streamline the AR processes and collaborate with cross functional teams 
• Perform weekly payroll and assure all state/local/and company policies are followed 
• Make timely deposits and assure AR aging report is up to date and addressed as needed 

Job Requirements:

• Minimum of 1-year of supervisory or management experience in an office setting is required
•  Valid Driver's License with a minimum of three years of driving experience is required 
• Ability to easily cultivate strong rapport with customers and co-workers
• Find it rewarding to organize, prioritize and manage time effectively to see a task through to completion
• Work well independently & with integrity in a structured yet relaxed environment
• Enjoy patiently, empathetically helping others
• Excellent written and verbal communication skills

Job Benefits:

• Reliable, Year-Round Work
• Weekly Paychecks
• Paid Time Off and Holidays
• Medical, Dental and Vision Benefits
• Company Matched 401k

Be part of something new and exciting. Join an integrity driven, family-oriented team! Apply Now!
Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization.