POSITION SUMMARY:

The Intake Coordinator is responsible for determination decisions on all Behavioral Health Recovery Program-Basic Recovery Supports (BHRP-B) applications, while providing and coordinating services related to administering the BHRP-B. This position will represent ABH® and its services in a positive and professional manner and adhere to ABH®’s best practices, guidelines, policies and procedures as established, promoting ABH® as a leader in behavioral healthcare in all interactions and work.

DUTIES AND RESPONSIBILITIES:

• Review client service applications and all material prepared by the requesting provider;
• Make final disposition to authorize and/or deny requests for BHRP-B supports;
• Enter determination information into system for tracking and reporting purposes, and release electronic outcomes to providers; 
• Verify and assign inventory items;
• Verify housing with local tax assessors;
• Staff provider training sessions;
• Comply and work towards goals established by DMHAS and ABH®;
• Maintain internal communications by notifying supervisors with all relevant client- or program-based information;
• Attend all required staff, supervision and training meetings;

• Function as a team member of a regional and statewide team, including providing as-needed coverage for other members of the team;
• Maintain confidentiality of all client protected health information and adheres to all HIPAA related to policies and procedures;
• Demonstrate ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds;
• Perform other tasks/responsibilities as required to support the business operations.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Associate’s Degree in Human Services or related field preferred;
• One – three years of demonstrated work experience in the behavioral health field;
• Attends annual Conflict of Interest training.

KNOWLEDGE/SKILLS/ABILITIES:

• Must have valid driver’s license and reliable transportation;
• Knowledge of substance abuse and mental health services;
• Knowledge of community resources in the local region;
• Knowledge of DSS benefits, including medical coverage and cash assistance;
• Ability to adapt to changing task volume while maintaining constant standards of high quality;
• Strong attention to detail; ability to work on multiple tasks and meet deadlines;
• Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook, Teams) and Internet;
• Strong written and verbal communication skills required.