Where you fit in

• The Patient Service Representative works in conjunction with providers and clinical staff to take care of patients' administrative needs.
• This position is vital to giving the patient the "Patient's First" service and treatment they deserve as soon as they walk into our facility.
• Primary responsibilities include checking in patients for appointments, collecting patient payments, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility.
• This position utilizes our electronic medical record system to verify and update patient demographic information, as well as, posting and balancing of payments collected.
• Your exceptional skills

*

• Knowledge of medical terminology preferred
• Strong listening and communication skills
• Ability to work well under pressure in a fast paced environment
• Ability to multi-task, have attention to detail, strong organization skills, and a team player.
• Written communication skills necessary for appropriate and accurate documentation.
• Demonstrates an ability to use good judgment for maintaining confidentiality.
• Strong computer skills, including experience with Intranet and Internet usage, Excel, Word, email, and web based applications.

Your exceptional qualifications

• One year of experience in a healthcare environment or a minimum of two years of experience in a customer service focused role.
• Experience with electronic medical records preferred.
• High school diploma or GED equivalent.

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Orthopedics

Schedule:

• 8 hour shift

Work Location: In person