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Description
Per Mgr: Interviews will be a combination of PHONE (first) then IN PERSON if there is interest. Pls make sure you candidate is aware.
100% ON SITE from Day One
Parking not provided for contractors
ABOUT THE ROLE
Virginia Tax seeks qualified resource to be responsible for: Responding to queries on the phone, via email, in person, or through remote access.
Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Writing and editing documentation about troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analyzing common complaints and problems.
Troubleshooting VPN, Networking, and ISP problems.
Requirements
Full Time
$71k-88k (estimate)
07/03/2024
09/02/2024
ancsweb.com
Washington, DC
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