6 SALES SUPPORT SPECIALIST Jobs in West New York, NJ
Advantage Communications Group is Hiring a SALES SUPPORT SPECIALIST Near West New York, NJ
**SALES SUPPORT SPECIALIST**
APRIL 2021 New York | New Jersey | Remote The Sales Support Specialist at Advantage is a self-motivated professional responsible for supporting the CRO and the Sales team to create solutions for our clients and ensure quality and satisfaction. The ideal candidate will be a self-starter with strong communication and excellent relationship-building skills. They will interface with telecom carriers, customers, and other staff members to gather data and support business cases/ROI. **RESPONSIBILITIES**
* Provide support to the CRO and his team to create solutions and ensure quality and satisfaction.
* Work collaboratively in a team environment utilizing your knowledge within the telecommunications space.
* Interface with telecom carriers, internal teams and customers to gather data, and support the creation of business cases and proposals.
* Support the management of the Product Catalog.
* Support the implementation and ongoing maintenance of Advantage customers. Including mapping of service provider inventory records to the Command Center database, supporting Move, Add, Change, or Disconnect services under the direction of the Sr Inventory Analyst
* Utilize customer provided and service provider inventory sources to validate CSRS, inventory reports, and portals.
* Support the management of move, add, change and disconnect orders for all customers through Command Center.
**EXPERIENCE**
* Experience creating technical content aimed at internal and external users of Web-based SAAS application.
* Experience with Business Process Mapping Notation or similar frameworks for documenting business processes
* IT and or telecommunications experience a plus
* Experience producing documentation in an Agile environment.
* Experience developing or defining a style guide, which is also listed above under responsibilities.
* Extensive experience with documentation tools, including:
Microsoft Office suite including Visio
Adobe Technical Communications Suite (Framemaker and Robohelp)
* Experience with SharePoint content management using Wiki, Document libraries, and metadata management.
**REQUIREMENTS**
* Exceptional sales support with proven ability to operate efficiently in a true multi-tasking environment.
* Excellent team and interpersonal skills, with the ability to collaborate with internal and external teams.
* Strong business judgment and critical thinking skills
* Strong proficiency in Microsoft Office.
* Expert in Microsoft Excel and PowerPoint.
* Excellent written and verbal communication skills
* Bachelor's Degree in Business/Sales related field of study or equivalent work experience.
* Minimum of 5 years experience in Pre-Sales tech support position
* Consultative role in the telecommunications/IT space.
Job Summary
Full Time
$69k-89k (estimate)
06/20/2024
07/09/2024
advantagecg.com
BAXTER ESTATES, NY
50 - 100
2001
DAVID GARDNER
$5M - $10M
Business Services
Related Companies
The following is the career advancement route for SALES SUPPORT SPECIALIST positions, which can be used as a reference in future career path planning. As a SALES SUPPORT SPECIALIST, it can be promoted into senior positions as a Sales Support Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary SALES SUPPORT SPECIALIST. You can explore the career advancement for a SALES SUPPORT SPECIALIST below and select your interested title to get hiring information.
If you are interested in becoming a Sales Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Support Specialist job description and responsibilities
Assists clients through each step of the sales process, helping them resolve any concerns or questions they may have while processing, tracking and shipping orders efficiently.
02/08/2022: Long Beach, CA
Performs administrative tasks to support the sales team and help them to gain and keep customers.
12/26/2021: Wichita, KS
Must arrange strategic schedules, provide necessary support materials to each member and devise plans that would help the team gain more sales.
12/27/2021: Rochester, MN
May arrange meetings and appointments with clients, develop sales strategies for profit growth and process orders while ensuring customer satisfaction.
12/27/2021: Salem, OR
Performing data entry for metrics such as sales and returns.
01/18/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Support Specialist jobs
Most sales support specialists do not need an advanced degree, an associate’s or bachelor’s degree.
02/14/2022: Minneapolis, MN
All sales support specialist jobs require at least a high school diploma.
02/26/2022: Norwich, CT
Sales support specialists who must travel to provide support or products to clients will also need to have a valid driver’s license.
02/19/2022: Sarasota, FL
3+ years sales/sales support, lead management or telemarketing experience and customer service experience considered.
03/05/2022: Brownsville, TX
1 year of experience as a Sales Support Specialist or similar role.
02/18/2022: San Francisco, CA
Step 3: View the best colleges and universities for Sales Support Specialist.
