2 Move-in and Billing Coordinator Jobs in Overland Park, KS

SORT BY

SET JOB ALERT

OFF

Details...

Manager, Move-in and Billing Support

A Place For Mom

Overland Park, KS | Full Time

$80k-106k (estimate)

7 Days Ago

Move-in and Billing Coordinator

Advantage Tech

Overland Park, KS | Full Time

$56k-77k (estimate)

2 Days Ago

Move-in and Billing Coordinator

$56k-77k (estimate)

Full Time 2 Days Ago

Save

Advantage Tech is Hiring a Move-in and Billing Coordinator Near Overland Park, KS

JOB DESCRIPTION

Job Title: Move In and Billing Coordinator

Who you are:

ideal candidate is a customer service focused team player that thrives in a fast paced environment, pays attention to details, and demonstrates excellent organizational skills.
What you will do:

Provide excellent customer service while communicating with community customers via phone and email to gather information for billing and move-in purposes.
Confirm sales and validate rates in a timely manner
Identify customer concerns and escalate those concerns to the appropriate team.
Prepare and format reports in Microsoft Excel and Goggle Sheets for customers with multiple invoices and send clear, detailed written correspondence to the customer.
Format and upload reports from organizations into the Charges Platform for processing.
Document all activities and tasks in the Charges Platform.
Update customer contact information in the CRM.
Work across multiple internal teams including finance and account management teams to address customer needs.

Required Skills and Competencies:

Skilled at communicating professionally and succinctly with customers both over the phone and through email.
Ability to initiate high volume of outbound calls to confirm move-ins with customers
Highly organized and efficient; able to independently manage their time in a fast pace environment.
Extremely dependable and willing to take responsibility
Expert at prioritizing multiple responsibilities while meeting or exceeding key performance indicators.
Capability to exercise sound discretion and make sound independent decisions, within general policy, procedural and legal guidelines.
Adequate computer skills necessary, including Microsoft Excel and Google suites.
Bachelor's degree preferred