21 Service Manager Jobs in Richland, MS
Advantage Technical is Hiring a Service Manager Near Richland, MS
Essential Duties and Responsibilities:
- Train Dealerships on the proper Warranty process and procedures
- Monitors campaign completion and promote 100% closure on all safety related issues.
- Administer goodwill policy in the best interest of the Customer, the Dealership using Company guidelines within budgetary constraints.
- General Duties:
- Develop Service Marketing programs for Dealerships to increase Service and Parts profitability
- Assist Dealership with improving absorption rates
- Works with the other members of the Field Sales Area to achieve assigned objectives and meet commitments on a monthly, quarterly and annual basis.
- Works with dealerships to maintain Customer satisfaction using all available resources to ensure brand loyalty.
- Bachelor’s Degree or equivalent combination of education and experience in a vehicular or Ag related technical course of study.
- Minimum 5 years of experience in the construction, industrial or agricultural equipment industry
- Excellent verbal and written communication skills to converse with dealers and customers
- Ability to read, write, and speak the English language fluently is required.
- Ability to communicate effectively to develop written reports and to provide instructions and guidance to corporate and dealer service support personnel.
- Skilled in the resolution of technical problems, including but not limited to mechanical, electrical, electronic, and hydraulic issues on tractors, utility vehicles and implements.
- Ability to remain tactful in challenging and argumentative situations.
- Intermediate to advanced knowledge of Microsoft Office Applications (i.e. Excel, Word, PowerPoint, and Outlook)
- Good presentation skills.
- Ability to multitask in a fast-paced environment
- Ability to work in a team environment
- Ability to drive and travel up to 90% of the time
- Valid Driver’s license with a clean driving record
- Knowledge of dealership operations
- Ability to read and understand blueprints, technical manuals, parts manuals, etc.
Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
Job Summary
Contractor
$79k-102k (estimate)
06/07/2024
07/05/2024
advantagetechnicalgroup.com
KY
<25
Related Companies
The job skills required for Service Manager include Customer Satisfaction, Commitment, Presentation, Microsoft Office, Written Communication, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
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