11 Office Support Specialist Jobs in Hialeah, FL
Advantage xPO is Hiring an Office Support Specialist Near Hialeah, FL
We are looking for an Office Support Specialist in Hialeah, FL to join our client, a leading promotional products company.
The responsibilities will include coordinating and handling inquiries from customer support teams to verify order statuses. Additionally, the role involves managing work assignments, conducting order audits, generating departmental reports, and providing customer support for the operations department.
The training period will be for the first 1-2 months, Monday-Friday, 9 AM -5 PM.
*After which it will be a 2nd shift schedule, from 2 PM – 10 PM, Monday – Friday.
This is strictly an onsite position.
Qualifications
- High School Equivalent or GED
- Must be proficient in Excel, Teams, and Outlook.
- Adobe Illustrator and Salesforce experience preferred.
- Bilingual preferred (English and Spanish).
- Salesforce a plus
- May be required to lift up to 20 pounds.
- Ability to work in fast-paced environment while multi-tasking.
Responsibilities
Work with Operations departments – Customer Support, Order Processing, and Production areas to identify an order or customer inquiry status.
Communicate with customer support teams by email, telephone, and Microsoft Teams.
Receive, track, and update customer requests to assure job quality and on-time delivery of status updates to customers.
Expedite and follow up on customer requests in a timely manner.
Coordinate and provide photographic images of the decorated product to customer support teams.
Gatekeeper for Art Department, facilitating the assignment of work to artists quickly and efficiently as well as responding to inquiries for rush job requests for art file completion.
Order audits to verify orders have been accurately processed before being produced by the manufacturing teams.
Access and run departmental reports collecting and compiling information for the department to provide daily updates, research, and metric tracking.
Provide support to PCNA customer-facing teams for pre-sale/order art-related inquiries through email.
Benefits include but are not limited to the following:
- Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!
- Flexible scheduling
- 401k Matching
- Generous Paid Time Off and Holidays
Job Summary
Full Time
Business Services
$41k-51k (estimate)
06/20/2024
07/18/2024
advantagexpo.com
CHICAGO, IL
25 - 50
1969
Private
KAREN BROWNE
$5M - $10M
Business Services
Related Companies
About Advantage xPO
Advantage xPO is a staffing and recruiting firm that provides recruitment process outsourcing and managed services.
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To write an effective office support specialist job description, begin by listing detailed duties, responsibilities and expectations.
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