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Client Services Representative
Role Summary
Our client is seeking a Client Services Representative to join their growing team. Reporting to the Client Services Manager, the Client Services Representative will be responsible for duties surrounding larger clients and the ownership of smaller clients. The Client Services Representative supports their clients by handling the day-to-day requirements of the client’s business to ensure a high level of quality execution and communicating and coordinating all the client's requests.
Key Results Areas
Execute defined tasks related to specific client requirements, ensure client service obligations and program specifications sold to the client are attained
Serve as a consultative extension of the client to provide recommendations on project, campaign, and program execution by facilitating with internal Archway cross-functional departments, as needed
Execute and support defined tasks for onboarding as defined in client requirements
Identify new opportunities with clients and communicate effectively with the Client Services Manager to drive additional profitable revenue growth
Identify client health risks and provide recommended solutions with the coordination of other departments
Proactively identify and report monthly financial variances as they occur
Quality check invoices to ensure all services are accounted for
All other duties as assigned
Skills & Qualifications
Bachelor’s or advanced degree, preferably in business, or equivalent work experience
Ability to develop, maintain, and deepen relationships with senior-level client contacts
Track record of exceeding relationship management objectives
Proven business acumen, judgment, and decision-making skills
Ability to prioritize and manage multiple tasks with sensitive deadlines and a changing environment
Record of success as a self-starter who can work independently and in a team environment
Strategic thinker with an analytical aptitude and the ability to manage detailed project requirements
Proficient in MS Office suite and ability to learn new systems
Aptitude for interpreting contracts and legal documents
Ability to travel independently up to 5% or as may be required
Advatix®, Inc. is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.
Full Time
$65k-83k (estimate)
06/27/2024
09/23/2024
The job skills required for Client Service Representative include Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.