Adventist Health is more than an award-winning health system. We provide whole-person care to our communities and champion the greater good - from the operating room to the boardroom, we are driven by our unique passion to live God's love through health, wholeness and hope. From Oregon to Oahu, we have a calling to always do more. Now is your chance to apply your passion to our mission.

Located in Kailua, Hawaii, Adventist Health Castle serves all of O`ahu and is the primary healthcare facility for the Windward side of the island. Since opening in 1963, the hospital has expanded into a full-service medical center with 160 beds, 16 clinics, staffed by approximately 300 physicians, and more than 1,000 employees. We offer a wide range of inpatient, outpatient and home-based services focused on providing patient-centered healthcare in a caring environment. Adventist Health Castle proudly partners with Castle Health Group, Windward Surgery Center and Cancer Center of Hawaii to provide top quality care for the community and is ranked in the top 10% nationally for patient safety and employee engagement. These recognitions are a testament to Adventist Health Castle’s commitment to “top-box” performance across all healthcare measures.

We're looking for someone to join our team as a Lead Patient Access Scheduling Representative (Outpatient) who:

Coordinates and reviews the work of subordinate employees and assists in the scheduling of outpatient care. Provides guidance to staff within the latitude of established work area and policies. Works on assignments that are considerably difficult requiring judgment in resolving issues or in making recommendations. Works with sensitive and confidential information, often involving the interpretation of policies and procedures to guide use.

Essential Functions:

• Makes decisions regarding daily priorities for a work group such as coordinating work activities, monitoring adherence to schedules and reporting resource issues. Assists with scheduling patient appointments.
• Coordinates appointment and schedules with patients.
• Verifies patient demographic and financial responsibilities.
• Performs other job-related duties as assigned.