Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Successful completion of a Community Health Worker formal training program from an accredited college, or other educational institution: Preferred

Essential Functions:

• Assists in offering interpretation and translation services, provides culturally appropriate health education and information, assists people in receiving needed care, provides informal counseling and guidance on health behaviors. Establishes trusting relationships with patients and their families while providing general support and encouragement. Conducts intake interviews with patients, including enrolling and/or referring patients into local services.
• Follows-up with patients via phone calls, makes home visits and frequents other settings where patients can be found. Assists patients with completing applications and registration forms. Conducts eligibility determination, enrollment and follow-up with uninsured patients. Helps patients set personal goals and attend appointments. Applies developing/basic working knowledge and experience to the job.
• Helps patients connect with transportation resources. Exhibits excellent working relations with patients, visitors and staff, effectively communicating the organization's mission. Works on routine assignments within defined parameters, established guidelines and precedents.
• Works closely with medical provider/s to help ensure patients have comprehensive and coordinated care. Follows patients from initial identification through closure. Follows established procedures and receives daily instructions on work.
• Provides consistent communication to management to evaluate patient/family status, ensuring provided information and reports clearly describe progress. Attends regular staff meetings, trainings and other meetings as requested.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.