Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Two years' healthcare experience: Preferred

Essential Functions:

• Completes training of new and existing staff on admitting policies, process changes and software updates. Coordinates and instructs any additional training that is needed for staff. Determines initial competency of new staff and gives supervisor feedback.
• Disseminates information on all new regulatory procedures and ensures training on all new information. Acts as a resource to staff for questions or assistance.
• Maintains Patient Access Manual including Patient Access policies. Maintains and updates documents. Manages and develops training materials with policies and procedures as a tool for clear and accurate training.
• Provides training classes to further education for all hospital registration departments. Communicates with staff to keep updated on new polices and procedures.
• Ensures training currency to help implement new applications and support staff.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.