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Guest Service Associate - Arleta, Ca
AdvisaCare Los Angeles, CA
$34k-44k (estimate)
Full Time 3 Weeks Ago
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AdvisaCare is Hiring a Guest Service Associate - Arleta, Ca Near Los Angeles, CA

For this position, we also invite you to the NHF job fair:Date: May 24, 2024Time: 11:00AM - 5:00PMLocation: Osborne Neighborhood Church, 13501 Osborne St, Arleta, Ca 91331POSITION TITLE: Guest Service AssociateREPORTS TO: Program CoordinatorLOCATION: Arleta, CA CLASSIFICATION: Non-Exempt, Full-TimeSALARY: $17.30 Hourly Rate PERTINENT INFORMATION:
  • All positions require candidates to successfully pass a background check, LIVE scan and TB Test
  • Multiple shifts available: 7AM-3:30PM, 3PM-11:30PM, 11PM-7:30AM
Guest Services AssociateA Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect.
Responsibilities And InitiativesTo help NHF meet its growth goals, the Guest Services Associate will:
  • Ensure safety and security of recuperative care facility. Conduct daily facility and equipment inspections. Conduct constant room checks throughout the day
  • Perform guest intake responsibilities, ensuring that all guests are greeted and provided with a detailed orientation of program guidelines, when applicable. Develop rapport with guests and garner guest feedback
  • Create, lead, and/or implement engagement activities with our guests, when applicable. Build rapport and trust with our guests through constant engagement and checking in. Attend to our guests’ requests
  • Assist nursing, social services and external partners with guest appointments on-site or check ins
  • Assist management in accurately maintaining bed availability and documentation
  • Assist Lead staff or Program Management with supplies inventory check/ log.
  • Maintain accurate record keeping including but not limited to daily shift notes, incident reports, Emergency Action Plan drills, etc. when applicable
  • Respond to and provide positive intervention encounters for guest concerns
  • Attend all meetings and training that are aligned with the role which includes shift hand off, and trainings such as, but not limited to; BLS, Crisis Prevention, Harm Reduction, Trauma Informed Care, DEI, etc
  • Perform laundry, boutique, and mealtime duties and in the absence of the environmental site associate perform housekeeping services
  • Must be flexible to adapt to schedule changes and/or work additional shifts to meet the needs of the facility, notwithstanding labor laws
  • Must model and project a positive professional image and adhere to the organization dress code
  • Perform additional assignments to meet the needs of the facility, notwithstanding primary responsibilities
Requirements
  • Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred)
  • Ability to perform and prioritize multiple tasks effectively and efficiently
  • Must be able to work a schedule with five (5) eight (8) hour shifts
  • Current BLS certification preferred, but not required
  • Excellent oral and written communication skills
  • Ability to communicate effectively with all levels of staff, guests, and visitors
  • Bi-lingual in Spanish Preferred
  • TB test required
  • Fingerprint live scan /background required
  • Always follow NHF polices and procedures
Physical RequirementsThe duties as described will required standing and walking 90% of the time. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas.
BenefitsPROGRAMSNational Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org

Job Summary

JOB TYPE

Full Time

SALARY

$34k-44k (estimate)

POST DATE

06/03/2024

EXPIRATION DATE

07/18/2024

WEBSITE

advisacare.com

HEADQUARTERS

Grand Rapids, MI

SIZE

200 - 500

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The job skills required for Guest Service Associate - Arleta, Ca include Guest Service, Laundry, Communicates Effectively, Initiative, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Associate - Arleta, Ca. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Associate - Arleta, Ca. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Associate - Arleta, Ca positions, which can be used as a reference in future career path planning. As a Guest Service Associate - Arleta, Ca, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Associate - Arleta, Ca. You can explore the career advancement for a Guest Service Associate - Arleta, Ca below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Associate job description and responsibilities

Monitor all check-in of guests and process all complaints and requests

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Administer all reservations for guests and forecasts requirements and handle various cancellation requests of guests.

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Provides quick, attentive, positive, friendly and professional service to hotel guests while communicating in clear and concise manner

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Support guests with registration and accommodation assignments, helping with special requests when needed and possible.

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Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Associate jobs

Guest Services Associate falls under the broader career category of Hotel, Motel, and Resort Desk Clerks.

02/12/2022: Florence, AL

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

01/26/2022: Eugene, OR

A good guest services employee greets every guest with a smile and kind word.

01/26/2022: Evansville, IN

Because a guest service associate has to multitask and serve many guests at once, a good employee must keep calm under pressure.

02/07/2022: Tampa, FL

The best guest service professionals have a deep knowledge of how their companies’ products work.

03/30/2022: Lexington, KY

Step 3: View the best colleges and universities for Guest Service Associate.

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