17 Guest Services Associate (Lead) - Arleta, Ca Jobs in Los Angeles, CA
AdvisaCare is Hiring a Guest Services Associate (Lead) - Arleta, Ca Near Los Angeles, CA
- All positions require candidates to successfully pass a background check, LIVE scan and TB Test
- Multiple shifts available: 7AM-3:30PM, 3:00PM-11:30PM, 11PM-7:30AM
Responsibilities And InitiativesTo help NHF meet its growth goals, the Lead Guest Service Associate will:
- Collaborate with Program Coordinators and Program Manager to schedule staff to ensure shifts have sufficient coverage
- Delegate tasks to GSA team members in alignment with departmental goals. Complete shift assignment sheets in collaboration with Program Coordinator
- Conduct shift meetings in the absence of the Program Coordinator to debrief or discuss ongoing staff support.
- Attending regularly scheduled team meetings and training. Complete daily shift handoff meetings, participate by communicating critical guest needs in collaboration with interdisciplinary teams.
- Collaborate with Social Services and nursing department to ensure information is accurately received and executed by GSA while on shift
- Provide quality assurance, coaching and support to GSA team; collaborate with the Program Coordinator to plan, monitor, and appraise job tasks and responsibilities.
- Implement systems, policies and procedures as directed by the Program Coordinator and Program Manager, delegating new assignments to team members, as needed.
- Review daily logs and shift notes for accuracy and completion. Complete inspections of all assigned duties for accuracy, completion, and address according and report to Program Coordinator as directed
- Ensure all incident reports and/reporting and supportive documentation are completed accurately for Program Coordinator & Program Manager review
- Ensure the safety and security of the facility; conduct safety drills as scheduled by Program Coordinator and Manager; assist and respond quickly to potential safety threats, taking the lead role in emergency evacuations.
- Assist with GSA onboarding and provide ongoing training, as needed.
- Perform all general Guest Service Associate responsibilities to assist team.
- Demonstrate the ability to handle moderate shift related matters and provide solutions in tandem with Program Coordinator and Program Manager’s instructions and guidelines
- Ensure all Emergency Action Plan (EAP) drills and documentation are completed and presented to the Program Coordinator for review
- Flexibility to adapt to schedule changes and or work additional shifts to meet the needs of the facility, notwithstanding labor laws
- Must work as an extension of Program Coordinator in their absence
- Complete additional assignments, responsibilities, and tasks as needed to meet the needs of the facility
- Always follow NHF policies and procedures
- Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred).
- No write-ups or performance improvement plan within the last 6 months (internal hires)
- Excellent communication skills both oral and written; time management and strong organizational skills.
- Positive and welcoming attitude
- Ability to communicate effectively with all levels of staff, guests, and visitors.
- Intermediate computer proficiency in Microsoft Office Suite that includes Outlook, Word, Excel required
- Current CPR and First Aid Certification (Preferred but not required)
- Bi-lingual in Spanish Preferred
- TB test required
- Fingerprint live scan /background required
BenefitsPROGRAMSNational Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org
Job Summary
Full Time
$68k-90k (estimate)
06/03/2024
07/18/2024
advisacare.com
Grand Rapids, MI
200 - 500
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The job skills required for Guest Services Associate (Lead) - Arleta, Ca include Communication Skills, Microsoft Office, Flexibility, Leadership, Initiative, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Associate (Lead) - Arleta, Ca. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Associate (Lead) - Arleta, Ca. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Associate (Lead) - Arleta, Ca positions, which can be used as a reference in future career path planning. As a Guest Services Associate (Lead) - Arleta, Ca, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Associate (Lead) - Arleta, Ca. You can explore the career advancement for a Guest Services Associate (Lead) - Arleta, Ca below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Associate job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Associate jobs
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Step 3: View the best colleges and universities for Guest Services Associate.
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