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Pre-Svc Scheduler I
$39k-47k (estimate)
Full Time | Hospital 1 Month Ago
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Advocate Aurora Health is Hiring a Remote Pre-Svc Scheduler I

Major Responsibilities:
  • Accurate utilization of computerized central scheduling system to provide customers with timely, courteous, and proficient scheduling. Appropriately uses tools and resources to prevent scheduling conflicts and ensures proper test sequencing when multiple testing is ordered.
  • Accurately enters all required patient Registration data (i.e. demographic, insurance, contacts). Ensures patients are registered within time frame set by policies.
  • Completes the Medicare Questionnaire for all Medicare patients. Maintains knowledge of and reference materials for Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans.
  • Provides patients/customers with accurate preparation and arrival instructions prior to exam.
  • Accurately obtains and transcribes orders for scheduled outpatient exams.
  • Participates in department staff meetings and keeps abreast of continuing education to ensure effective communication and to maintain skill competency.
  • Attends all mandatory in-services 100% and completes all mandatory safety in-services and skill competencies as required.
  • Seeks education opportunities to increase knowledge in department procedures as it relates specifically to scheduling needs for that area.
  • Participates in department staff meetings and keeps abreast of continuing education to ensure effective communication and to maintain skill competency. Attends all mandatory in-services 100% and completes all mandatory safety in-services and skill competencies as required. Seeks education opportunities to increase knowledge in department procedures as it relates specifically to scheduling needs for that area. Actively participates in group projects to problem solve department issues.
  • Knowledgeable concerning the operations of the various Advocate Aurora Health departments so that patient, visitor, and fellow employee questions are answered or referred in an appropriate manner.
  • Maintains confidentiality of patient records by following HIPAA and all compliance policies and guidelines.
  • Informs customers of insurance requirements, pre-payment financial obligations and handles financial transactions.
Education/Experience Required: Education Required: High School Graduate. Experience Required: Typically requires 1 year of experience in health care, insurance industry, call center or customer service setting.

Knowledge, Skills & Abilities Required:
  • Knowledge, Skills & Abilities Required: Ability to problem solve in a high profile and high stress area, working independently to set and meet deadlines and prioritize work. Ability to identify and understand issues and problems. Examines data and draws logical conclusions based on information available. General computer knowledge.
  • Licensure, Registration and/or Certification Required: None Required.

Physicial Requirements and Working Conditions: Physical Requirements and Working Conditions: Must be able to comply with remote work standards. Must be able to sit the majority of the workday. May include intermittent light travel. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.



This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$39k-47k (estimate)

POST DATE

05/17/2023

EXPIRATION DATE

07/04/2024

WEBSITE

advocatehealth.com

HEADQUARTERS

DOWNERS GROVE, IL

SIZE

>50,000

FOUNDED

2017

CEO

JIM SKOGSBERGH

REVENUE

$10B - $50B

INDUSTRY

Hospital

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About Advocate Aurora Health

Advocate Health Care is proud to be a part of Advocate Aurora Health, the 11th largest not-for-profit, integrated health system in the United States and a leading employer in the Midwest with more than 75,000 employees, including more than 22,000 nurses and the regions largest employed medical staff and home health organization. A national leader in clinical innovation, health outcomes, consumer experience and value-based care, Advocate Aurora serves nearly 3 million patients annually in Illinois and Wisconsin across more than 500 sites of care. Advocate Aurora is engaged in hundreds of clinic...al trials and research studies, and is nationally recognized for its expertise in cardiology, neurosciences, oncology and pediatrics. The organization contributed nearly $2.2 billion in charitable care and services to its communities in 2019. To learn more, visit advocateaurorahealth.org. Looking for employment at Advocate? Visit our careers page at http://jobs.advocatehealth.com/ Read our social media community engagement guidelines: aah.org/social More
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