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2 Tour Guide Jobs in Inglewood, CA

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AEG
Inglewood, CA | Full Time
$56k-74k (estimate)
5 Days Ago
Legends Careers
Inglewood, CA | Part Time
$53k-70k (estimate)
4 Months Ago
Tour Guide
AEG Inglewood, CA
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$56k-74k (estimate)
Full Time 5 Days Ago
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AEG is Hiring a Tour Guide Near Inglewood, CA

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
The Role Tour Guide
To serve the high volume of visitors, it is imperative that service of the highest standard is administered daily through each employee associated with the tour department at SoFi Stadium. The role of a Tour Operations staff member is to effectively give information about the venue in an entertaining, engaging and informative way.
Company Overview:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities:
Provide exceptional customer service to stadium visitors
  • Welcome each visitor and serve them as they begin the tour
  • Maintain a professional image and pleasant demeanor at all times
  • Be knowledgeable about all parts of the stadium that are on the tour route and in the script.
  • Facilitate a group getting through the stadium in a safe and effective way
  • Work with fellow team members to keep tour route monitored in an effective manner
  • Know which tours are available on a day to day basis
  • Communicate with teammates and supervisors via 2-way radio
  • Ensure safety of all visitors
  • Must have at least 3 days of full availabilityeach week
Qualifications:
•Have relevant customer service experience
  • Must have excellent interpersonal skills
  • Must be able to memorize and recite all tour script facts and information
  • Ability to demonstrate a positive, team-oriented attitude
  • Must be comfortable serving visitors of all backgrounds and ages
  • Must be willing to be flexible with their schedule and daily assignments
  • Must have internet access for scheduling purposes
  • Ability to stand for long periods of time, walk long distances, use escalators and operate elevators
  • Ticketmaster Host experience is a plus
  • Bilingual skills are a plus
  • Computer experience needed
PHYSICAL REQUIREMENTS:
  • Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms
  • Ability to walk long distances
  • Ability to lift and/ or move up to 25 pounds
Practice safe work habits follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Education
Preferred
  • High School or better
Skills
Preferred
  • Customer Service
Behaviors
Preferred
  • Team Player: Works well as a member of a group
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
  • Self-Starter: Inspired to perform without outside help
  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Job Summary

JOB TYPE

Full Time

SALARY

$56k-74k (estimate)

POST DATE

09/12/2024

EXPIRATION DATE

09/28/2024

WEBSITE

aegworldwide.com

HEADQUARTERS

LOS ANGELES, CA

SIZE

200 - 500

FOUNDED

1994

TYPE

Private

CEO

CHARLES HUNG JR

REVENUE

$500M - $1B

INDUSTRY

IT Outsourcing & Consulting

Related Companies
About AEG

AEG owns and operates a chain of venues for sporting, live music and entertainment events.

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The following is the career advancement route for Tour Guide positions, which can be used as a reference in future career path planning. As a Tour Guide, it can be promoted into senior positions as a Travel Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Tour Guide. You can explore the career advancement for a Tour Guide below and select your interested title to get hiring information.

Legends Careers
Part Time
$53k-70k (estimate)
4 Months Ago