Referral Specialist (Healthcare / DME )

Are you an experienced referral specialist or someone with medical office experience ready for a career-defining opportunity? Aegis Healthcare is expanding its Atlas Medical team and we're looking for a Referral Specialist for our Healthcare DME who shares our mission of transforming healthcare. At Aegis Healthcare, you're not just joining a team, you're becoming part of a family (you'll know when you meet us!) that is deeply committed to making healthcare better for everyone. We offer a work environment where you'll feel supported, respected, and truly valued, backed by an impressive range of benefits.

Employment Status: Full Time
Location: 7227 E Baseline Rd, Mesa, AZ 85209
Compensation: $18 - $20/hr
Why do people LOVE & Feel Supported at Aegis?

• Schedule is Mon - Fri 8am - 5pm
• Competitive pay & career advancement opportunities.
• Ongoing Training & Support
• Aegis Experience Rewards to book Company Paid Trips & Experiences, Perks (including Dbacks tickets) and Peer Recognition Program!
• Career Longevity (Average tenure is 5 years)!
• Growing Benefits Packages: 22 days of PTO 5 Days of Bereavement Leave, Medical, Dental, Vision, 401(k) Matching (after 6 mo), Voluntary Insurances such as Life, Accident, Critical Illness, Short Term & Long Term disability options, Mental Health, tuition reimbursement and generous referral bonuses!
• Working with a team that feels like a family!

Aegis Home Health & Hospice is part of the Aegis Healthcare family, and is unlike any other residential healthcare provider company in Arizona. Our Aegis family includes a comprehensive continuum of health care services including Home Health, Hospice, Palliative, Mobile Primary Care, Outpatient Therapy, DME and Medical Transport. Innovation and continuous improvement are in our DNA and help serve our mission; " Enrich Every Life we Encounter , from our employees to our patients and those who love and care for them".

Job Summary

As our Referral Specialist, you'll be a behind-the-scenes powerhouse, ensuring our patients receive excellent care from the moment of first contact. Your role is essential to Aegis Healthcare's smooth operations and our patient experience. You will be the first contact for referral sources, responsible for handling phone calls and faxes to gather important information, addressing each referral promptly, and following up to make sure it's completed. Though this position is non-patient-facing, your meticulous work sets the stage for the personalized, quality care we pride ourselves on at Aegis. By upholding rigorous privacy standards, you'll help create an atmosphere of trust and compassion that our patients deeply value. If you're detail-oriented and thrive in a multitasking environment, this role offers a fulfilling opportunity to be an important part of our family-like, supportive work culture that people love.

Desired Skills & Qualifications

• 1-2 years medical office experience (preferred)
• Ability to relate well to staff and other professionals
• Professional on and off the phone, with great attention to detail
• Service oriented mindset & compassionate and caring attitude.
• Effective verbal & written communication & time management skills
• Valid Driver's License with proof of current insurance & reliable transportation.
• Ability to pass Criminal Background Check
• Valid AZ Fingerprint Clearance Card
• Current CPR Certification & Proof of Negative TB Test

We celebrate diversity, are committed to fostering an inclusive environment for all employees and have a Zero Tolerance policy for workplace discrimination. Aegis Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.