About us

AeroMex Insurance Agency is a small business in Sherman, TX. We are professional and agile.

Our work environment includes:

• Casual work attire
• On-the-job training
• Flexible working hours
• Safe work environment

Overview

This position services at an Insurance Agency by managing the coverage verification process for each customer. Ensures the accuracy of recorded policies to those received from carriers through processing and validation activities. Coordinates and communicates effectively with all parties involved.

Responsibilities

• Support & Service - Performs data entry, processing, and risk analysis to place customer coverage. Supports sales team by maintaining accurate customer account information. Answers inquiries, resolves issues, and conducts other activities as related.
• Collaboration - Works directly with carriers and clients in completion of daily servicing activities. Liaises with carrier policy and accounting systems to consolidate information and resolve policy issues. Communicates successfully with customers regarding their coverage and accounts.
• Product Proficiency - Maintains insurance knowledge in order to meet customer needs. Recommends appropriate carrier and products to place coverage.
• Validation- Checks policy renewals and endorsements for accuracy, requesting corrections from carriers when necessary. Investigates and resolves delinquent or missing items on accounts.

Qualifications

• High School Diploma or GED and 2 years of experience in Support or Customer Service or Insurance Agency OR N/A and N/A years of experience in Support or Customer Service or Insurance Agency
• Strong negotiation, communication, and analytical skills
• Excellent customer service skills with a focus on building long-term relationships
• Multilingual abilities are advantageous for serving diverse client needs

Join our team as an Insurance Service Representative and embark on a rewarding career in the insurance industry. Apply now to be part of our dynamic team!

Job Types: Full-time, Part-time

Pay: $11.00 - $15.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Flexible schedule

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Work setting:

• In-person
• In the field
• Office

Ability to Relocate:

• Sherman, TX 75090: Relocate before starting work (Required)

Work Location: In person