Warmly greet clients, caregivers, and visitors to our office

• Answer multi-line phone system, direct calls appropriately
• Schedule appointments and manage caregiver assignments
• Maintain electronic medical scheduling system
• Verify patient insurance and authorize services
• Collect paperwork, copays, and payments
• Enter patient data, notes, and messaging into system
• Maintain tidy reception area and workplace
• Ensure excellent customer service and compassionate care

-3 month Probationary Periods

Work Hours will be mostly Mon-Fri:9 am to 5 pm(Hours varies)

We will help with everything you need to learn. Experience people will get preference.But We also encourage non Experience people to apply.

Requirements:
-Previous experience in hospitality or customer service preferred
- Excellent phone etiquette and communication skills
- Ability to speak multiple languages is a plus(Urdu/Bangla/Hindi )
- Knowledge of front desk operations and guest relations
- Strong customer service skills with a friendly and positive attitude
- Ability to handle difficult situations with professionalism and empathy
- Attention to detail and ability to multitask in a fast-paced environment

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Type: Part-time

Salary: $15.00 - $17.00 per hour

Expected hours: No more than 30 per week

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Language:

• Bangla (Preferred)
• URDU/HINDI (Preferred)

Ability to Commute:

• Springfield, VA 22150 (Preferred)

Work Location: In person