Quality Assurance Manager

Department: Quality

Location: Defiance, OH

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COMPANY OVERVIEW:

Balchem Corporation develops, manufactures, and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Our corporate headquarters is located in Montvale, New Jersey and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the US and Europe. Founded in 1967, Balchem is a publicly traded company (NASDAQ - -BCPC-) with annual revenues over $900 million and a market cap exceeding $4.0 billion. The company consists of three business segments: Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions. To learn more about our dynamic, stable and growing company, visit www.balchem.com.

POSITION SUMMARY:

The Quality Assurance Manager is a member of the site leadership team responsible for ensuring products manufactured at the location are safe, wholesome and comply with all applicable Balchem, customer and regulatory requirements. They will lead the site team in developing and maintaining a culture of best in class Quality through their influence and coaching. The Quality Manager is directly responsible for the implementation of quality systems and initiatives related to the production, packaging, receipt, storage, and release of food products manufactured within the facility. The individual in this position must establish relationships with not only her/his direct reports but within all departments in the organization to effectively cultivate a culture in which safety, quality, and productivity goals are met.

ESSENTIAL FUNCTIONS:

Responsible for all aspects of company Quality Assurance in compliance with local, state, and federal food safety standards

Helps to develop and maintain a culture in which quality production is top priority and a spirit of continuous improvement is fostered

Monitors performance across production areas and works with area managers to improve performance on a continual basis in response to risk assessment process, testing of incoming ingredients, outgoing products, observations and/or incidents

Assists with the delivery of company production of consistent and measurable high-quality standards

Implements programs to ensure compliance with 3rd party industry standards (e.g. AIB, SQF, etc.)

Leads SQF, FSMA and HACCP initiatives as well as on-going continuous improvement efforts including facilitating, organizing, training and advising

Maintains, monitors, reviews and implements GMPs, HACCP, SOPS, and SSOPS to ensure highest quality products and plant environment

Performs risk assessment on new ingredients and updates HACCP register accordingly

Leads customer and regulatory audits

Escalates any quality control and food safety issues and presents plausible solutions

Maintains current knowledge of trends and changes affecting food safety and develops, recommends and implements appropriate program additions and changes

Leads response to customers, inspectors and auditors

Works with R&D and Production in the development and production of new Products, Processes, and Equipment

Responsible for developing and implementing an effective internal audit program and ensures corrective actions are completed

Supports new product/customer launches

Applies Statistical Process Control (SPC) methods for analyzing data to evaluate the current process and process changes

Develops employees plant-wide through training and creation of over-all quality awareness

Plays an active role on quality management teams within organization.

Develop and establish a Continuous Improvement plan and annual goals for the QA program based off trending of complaints, audits, CAPAs, etc.

REQUIREMENTS:

Ability to lift 50 lbs. and required to stand, walk, sit and reach with hands and arms.

B.S. or B.A. in Food Science or equivalent

3-5 years- experience in Food, Supplement, or related industry

Familiarity with SQF, FDA (FSMA), HACCP and other regulatory and industry guidelines and requirements

PCQI and HACCP certified desired

#IN

Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility.

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