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Customer service technician
Agiliti Oakland, CA
$48k-63k (estimate)
Full Time | Skilled Nursing Services & Residential Care 2 Months Ago
Save

Agiliti is Hiring a Customer service technician Near Oakland, CA

Description

Who We Are

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life.

We proudly serve within hospitals, healthcare facilities, and our 90 local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care.

Make an impact in healthcare and grow your career with Team Agiliti!

The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment;

processing, cleaning, inspecting, and testing equipment including inventory maintenance.

Schedule and shift : Monday - Friday; 3PM - 11 : 30PM

What You Will Do in This Role

  • Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office.
  • Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment
  • Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.

What You Need For This Role

  • Be 21 years of age or older, with high school diploma or equivalent.
  • Have customer service experience. Prior work experience in hospital setting is helpful.
  • Have basic computer skills.
  • Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24 / 7 schedule.
  • Be able to lift and / or push up to 75 pounds.
  • Be able to stand and walk for long periods of time.
  • Be able to frequently bend, stoop, twist, climb, crouch / squat, kneel / crawl, sit, and stand for long periods of time.

What Skills You Will Use in This Role

Adaptability, Computer Literacy, Customer Service, Detail-Oriented, Group Problem Solving, Interpersonal Communication, Self-Starter, Teamwork, Working Independently, Written Communication

Primary Job Location :

Oakland District

Additional Locations (if applicable) :

Job Title :

Customer Service Technician I

Company : Agiliti

Agiliti

Location City : Richmond

Richmond

Location State : California

California

Pay Range for All Locations Listed :

$21.91 - $33.73

Last updated : 2024-07-08

Job Summary

JOB TYPE

Full Time

INDUSTRY

Skilled Nursing Services & Residential Care

SALARY

$48k-63k (estimate)

POST DATE

07/09/2024

EXPIRATION DATE

10/06/2024

WEBSITE

agilitihealth.com

HEADQUARTERS

ITHACA, NY

SIZE

3,000 - 7,500

FOUNDED

1939

TYPE

Public

REVENUE

$500M - $1B

INDUSTRY

Skilled Nursing Services & Residential Care

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About Agiliti

Agiliti is a medical equipment management company that offers clinical engineering, onsite management and equipment rental services.

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The job skills required for Customer service technician include Customer Service, Problem Solving, Written Communication, Billing, Teamwork, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service technician positions, which can be used as a reference in future career path planning. As a Customer service technician, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service technician. You can explore the career advancement for a Customer service technician below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Technician jobs

Have a clear escalation pathway.

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Creating the bond and the trust.

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Define customer service responsibilities.

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Establish continuous communication with other departments.

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Step 3: View the best colleges and universities for Customer Service Technician.

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