Associates International(Ai), a growing print and marketing firm seeks an experienced IT Manager who has the technological skills to make us even more efficient. This person will analyze current systems and assets, recommend and implement solutions and upgrades, provide training and on-site IT support. The ideal candidate has extensive knowledge of network maintenance, and advanced industry knowledge to keep us on the cutting edge.

Salary commensurate with experience.

Objectives of this role

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Take responsibility for projects and solutions within the larger business initiative
• Handle business-critical IT tasks and systems administration
• Research and evaluate emerging technologies, hardware, and software

Responsibilities

• Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
• Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions
• Analyze processes, technologies, and vendors continually to find areas for improvement
• Monitor vendors to ensure that they’re offering the best-possible service and value for business needs
• Train employees to use software and hardware; troubleshoot issues and provide technical support when needed
• Develop and execute disaster planning and maintain data backups

Required skills and qualifications

· 5 years of experience in IT management, preferably in a small business environment.

• Deep knowledge of programming languages and operating systems (ex: Microsoft Exchange, Active Directory), current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
• Expertise in implementing, configuring, and testing IT solutions
• Strong creative and analytical thinking

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in information technology or computer science
• Professional certification
• Experience with Business Intelligence solutions (i.e. ClicData, Power BI)
• Experience with report writing (Crystal, Izenda, etc.)
• Experience with Microsoft Azure

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Day shift
• Monday to Friday

Ability to Commute:

• Wilmington, DE 19801 (Required)

Work Location: In person