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Job Title: Content Writer
Pay Rate : $31.5/Hour
Location : 400 Richmond Highway, Richmond, VA 23219 (Hybrid)
Duration : 4 Months
Agency Interview Type: Teams & In person
Job Description:
The Customer Service Division of DPU is seeking a skilled Process Writer to develop creative and engaging content for various operational areas. This includes job/desk aids, process reminders, procedural checklists, FAQs, operating procedures, and other relevant documentation. The ideal candidate will be proficient in the Microsoft Suite, Teams, and possess a toolkit of modern software applications to enhance content creation and distribution.
Key Responsibilities:
Content Development:
Create and manage comprehensive documentation such as standard operating procedures (SOPs), job aids, FAQs, newsletters, and other relevant content for employee consumption.
Collaboration:
Meet with business owners and front-line staff to understand business needs and translate these into clear, actionable content. Work closely with internal stakeholders to ensure alignment and consistency in messaging, branding, and style.
Editing and Quality Control:
Edit existing content to ensure voice, grammar, and style are consistent with established branding and style guidelines.
Framework Development:
Develop and maintain a standard operating procedure framework to support consistent and effective content development.
Regular Updates:
Review and update information on a daily, weekly, and monthly basis to ensure all content remains current and relevant.
Updates and Maintenance:
Stay up to date on operational changes and ensure all content is current and relevant. Create and schedule process reminders, distribute process changes, and other time-sensitive information via Microsoft Teams for multiple division channels.
Content on Demand:
Respond to urgent content creation requests, delivering high-quality materials within tight deadlines.
Qualifications:
Skills:
Preferred Qualifications:
Contractor
$72k-88k (estimate)
06/27/2024
07/25/2024
aimic.com
Chantilly, VA
50 - 100
The job skills required for Senior Content Writer include Microsoft Office, Customer Service, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Content Writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Content Writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Content Writer positions, which can be used as a reference in future career path planning. As a Senior Content Writer, it can be promoted into senior positions as a Digital Content Writer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Content Writer. You can explore the career advancement for a Senior Content Writer below and select your interested title to get hiring information.