Job Summary:

Under the direction of the Service Director and Real Estate Manager, the Service Technician II is responsible for performing general maintenance, grounds, and housekeeping services to ensure excellent curb appeal and quality of apartment homes and responding to customer service requests.

Essential Duties ad Responsibilites:

Maintenance Services:

• Perform preventative maintenance, repairs, inspections, and janitorial services as assigned
• Assist with maintenance of storage area and maintenance materials
• Perform refurbishing and renovation of apartments per company standards
• Walk the property daily to ensure curb appeal and quality of apartments
• Notify RE Manager of any safety concerns and participate in safety meetings
• Responsible for knowledge of property specific problems such as asbestos
• Assist in snow removal as required
• Perform other duties as required
• Maintain accurate record of all tasks completed
• Ability to trouble shoot appliances, electrical plumbing and HVAC
• Assist with inventories of supplies

Customer Service:

• Complete all service requests in accordance with company standards
• Available for weekend work, on-call duties, and after-hours emergency service requests, 24 hours per day, 7 days per week as schedule

Requirements:

• High school diploma or equivalent preferred
• CFC Type I & II may be required
• Valid Driver’s License
• At least 1-2 years of maintenance experience 
• Excellent English communication skills, both verbal and written.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders no higher than 10 feet, and perform other general physical activities such as bending, kneeling, pushing
• Sufficient knowledge to thoroughly complete maintenance assessment up to the standards of a Service Technician II
• Ability to stand for extended period of hours

FLSA Status: Non-Exempt