63 Call Center Representative Jobs in Orlando, FL
Air Pros is Hiring a Call Center Representative Near Orlando, FL
Description
We are looking for THE BEST Customer Service Representatives to join our Team!
Compensation and Benefits Offered:
- Highest paid hourly rates in the industry
- Daily Performance Commissions and Bonuses
- Training/development/resources toward your future success
- Full benefit package
- Best Work Culture/Team in the Industry
Responsibilities:
- Manage large amounts of inbound and outbound calls in a timely manner
- Inbound Calls:
- Answer questions the customer might have and schedule appointments for a salesperson or technician
- Outbound Calls:
- Reach out to potential customers to determine their overall interest and eliminate customers who aren't interested in our services; take appropriate next steps
- Follow communication 'scripts'
- Identify customer needs, clarify information, provide solutions and/or alternatives
- Seize opportunities to up-sell products when they arise
- Build sustainable relationships and engage customers
- Keep records of all conversations in our database
- Meet personal and team targets
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills; active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
Air Pros is a fast-growing industry leader in both Residential and Commercial HVAC contracting. We pride ourselves on customer service, quality of service, and customer experienc
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Position
Call Center Representative
Full-Time/Part-Time
Full-Time
This position is currently accepting applications.
Job Summary
Full Time
$35k-45k (estimate)
06/26/2024
07/13/2024
DAVIE, FL
25 - 50
2017
ANTHONY PERERA
$10M - $50M
Specialty Trade in Construction
Related Companies
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
