Description

Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of high–quality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from within, while providing a robust benefit package to all of our team members. We are currently looking for candidates for our Las Vegas, NV location.

Inside Sales Engineer act as a liaison between the Sales Engineers and clients, providing information, service, maintenance, and repairs information related to the different stages of the product/project.

Requirements

Pre-Bid Duties:

• Review schedules for possible equipment to bid.
• Create equipment selections.
• Generates quotes based on customer’s requests and pricing summaries.
• Review bid calendars from customers and download plan sets.
• Update the Pipe/Bid Board.

Project Management Duties:

• Enters Orders – work with credit department, generate job number.
• Creates submittal documents.
• Contacts factory for order coordination and ship dates.
• Interacts with credit team and CRM coordinator frequently.

Post Sales Duties:

• Follow up with equipment lead times.
• Track orders/shipments.
• Startup coordination with Service Department (where applicable).
• Assemble project closeout documents.

Warranty Claims:

• Process warranty claims with manufacturers
• Process and track RMA’s with customers and manufacturers
• Day to day support for stock orders and will calls.
• Attend job site and/or customer visits to assist Sales Engineers.
• Attend in-house factory trainings, ATC trainings, factory/webinar and online trainings.
• Review all factory literature and technical resources.
• Keep current with factory software versions.
• Assist customers with requests.

Required Skills/Abilities:

• Strong technical HVAC background.
• Excellent verbal communication skills, demonstrating tact and diplomacy.
• Excellent interpersonal and customer service skills.
• Excellent organization skills and attention to detail.
• Proficient in time management and ability to meet deadlines on assignments.
• Proficient with Microsoft Office Suite or related software.
• AutoCad proficient.

Education and Experience:

• B.S. in Mechanical Engineering preferred.
• Associates Degree in technical field is desired but not required.
• High school diploma or equivalent.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• May require travel to meet with clients or potential clients on occasion.