Job Description - IT Support Specialist (35067) **Job Description**

IT Support Specialist - 35067 **Description**

**Position Title: Information Technology Support Specialist**

* Location: Vancouver WA

* Travel: Travel through regional locations will be required - approximately 10%

* Monday through Friday, 8:00 am to 5:00 pm

* Benefits at Airgas include Medical, Dental, 401k, paid holidays, vacation, and much more. http://www.airgas.com/company/careers/employee-benefits

As IT Support Specialist, you will be responsible for maintaining a variety of Airgas technology systems and equipment. Your primary responsibility will be to provide second and third tier support to end users, as well as support to tier one technicians in a Help Desk environment. You will provide immediate solutions when possible, furnish feedback to end users, and inform other IT staff on recurring issues that are affecting multiple users.

In particular, you will:

* Install, troubleshoot, and repair computer hardware (PCs, Thin Clients, etc) and software.

* Troubleshoot hardware and software conflicts and make repairs or adjustments as necessary.

* Provide technical assistance and training to end users on computer operating systems and approved applications.

* Assist in evaluating and testing new technologies for feasibility and implementation within the organization.

* Maintain all support work orders in the iSupport helpdesk system.

* May participate in after hours support.

* Bachelor's degree in management information systems, computer science, and/or business or equivalent work experience.

* 3 years working as a PC Technician in a Microsoft operating system environment.

* 1 years working with Symantec Endpoint Protection Manager and Altiris Notification Server is preferred.

**About Airgas**

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products.

Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for Industry and Health. Air Liquide is present in 78 countries with approximately 64,500 associates globally.

Join us for a stimulating experience: youll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.

**Your differences enhance our performance**

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

**Qualifications**

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability

**Job**

: Information Systems **Employee Status**

: Regular **Primary Location**

: United States-Washington-Vancouver-98682 **Schedule**

: Full-time **Job Posting**

: Aug 24, 2021, 5:46:53 PM